Product Solutions Engineer, Tech Center of Excellence

Google's gTech Ads team is seeking a Product Solutions Engineer to join their Tech Center of Excellence. This role sits at the intersection of technical problem-solving and customer service, focusing on supporting Google's advertising products and services. The position requires a unique blend of technical expertise and customer-facing skills, where you'll work with advertisers, sales teams, and partners to optimize their use of Google's AI-powered advertising solutions.

As a Product Solutions Engineer, you'll be responsible for providing technical troubleshooting and strategic guidance to customers, ensuring they maximize their return on investment with Google's advertising products. You'll need to maintain deep product knowledge of Google's advertising ecosystem while translating complex technical concepts for non-technical audiences. The role involves analyzing data to create actionable solutions, partnering with cross-functional teams to improve product features, and contributing to the overall enhancement of customer experience.

The ideal candidate should have a strong technical foundation with at least one year of programming experience, combined with excellent communication skills and a customer-first mindset. You'll be part of gTech, a global team of trusted advisors who bring Google's products to life through bespoke solutions and scalable tools. This role offers the opportunity to impact Google's advertising products directly through customer feedback and collaboration with Product Management and Engineering teams.

Working at Google, you'll benefit from a collaborative environment that values diversity and inclusion, with opportunities for professional growth and development. The position is based in Berlin, Germany, requiring English proficiency to facilitate global collaboration. If you're passionate about technology, customer service, and making a meaningful impact on how businesses use Google's advertising solutions, this role offers an excellent opportunity to combine technical expertise with business impact.