Program Manager, Cloud Customer Capacity Planning

Google Cloud is seeking a Program Manager to lead their Cloud Customer Capacity Planning initiatives. This role sits at the intersection of technical infrastructure and customer success, working with Google Cloud's Large Customer Business and SRE teams to develop sophisticated capacity planning and forecasting solutions. The position requires a unique blend of technical understanding and program management expertise, focusing on optimizing cloud infrastructure capacity to meet customer demands.

As a Program Manager, you'll be responsible for orchestrating short to long-term demand planning, managing forecasting activities, and establishing robust methodologies for supply chain evaluation. You'll work closely with cross-functional teams to implement automation, metrics, and tools that streamline processes and reduce inefficiencies. The role requires strong communication skills, including Mandarin fluency, as you'll be interfacing with various stakeholders across different regions.

Google Cloud's mission is to accelerate digital transformation for organizations worldwide, providing enterprise-grade solutions that leverage cutting-edge technology. This role is crucial in ensuring that Google Cloud can scale effectively to meet customer demands while maintaining optimal resource utilization. You'll be part of a company that values diversity, equity, and inclusion, working to build products that create opportunities for everyone globally.

The ideal candidate will bring experience in technical services management, infrastructure products, and supply chain management. You'll have the opportunity to impact Google Cloud's capacity planning strategies directly, working with some of the most demanding customers whose requirements push the boundaries of GCP capabilities. This role offers the chance to work at the forefront of cloud technology while solving complex infrastructure challenges at a global scale.