Program Manager II, Trust and Safety, Global Affairs
Description For Program Manager II, Trust and Safety, Global Affairs
Google's Trust & Safety team is seeking a Program Manager II to lead strategic and operational initiatives in making the internet safer. This role involves managing cross-functional projects to fight abuse across Google's products, including malware, spam, and account hijacking. The position requires strong project management skills, stakeholder coordination, and analytical abilities.
As a Program Manager in Trust and Safety, you'll be responsible for driving critical initiatives that protect users, advertisers, and publishers globally. You'll work with a diverse team of Analysts, Policy Specialists, Engineers, and other Program Managers across 40+ languages. The role demands expertise in project lifecycle management, from planning and execution to risk management and stakeholder communication.
The ideal candidate will have experience in trust and safety operations, strong analytical capabilities, and the ability to manage complex cross-functional projects. You'll need to demonstrate excellent communication skills, as you'll be working with various teams including Engineering, Product, Legal, Partnerships, and executive leadership.
This position offers competitive compensation including base salary, bonus, equity, and comprehensive benefits. Google is committed to building a diverse and inclusive workplace, offering equal opportunities regardless of background. The role provides an exciting opportunity to make a significant impact on user trust and safety across Google's global products while working with cutting-edge technology and talented professionals.
The position offers flexibility in location choices including Los Angeles, Seattle, Washington D.C., or Austin, allowing you to work from major tech hubs while contributing to Google's mission of organizing the world's information and making it universally accessible and useful.
Responsibilities For Program Manager II, Trust and Safety, Global Affairs
- Identify key issues across our landscape focused on partners, leveraging your influential skills to scope, prioritize, and resource initiatives
- Use technical judgment and operational experience to drive project outcomes, build consensus, remove roadblocks, and resolve conflicts
- Facilitate cross-functional coordination across projects, manage workstream dependencies, and the impact on downstream working groups
- Partner closely with Engineering, Product, cross-product areas, Legal, Partnerships, Support, Operations, and leadership to ensure adoption of product area strategic pillars
- Assist in driving projects through the entire project lifecycle with your stakeholders, including defining project goals, development of comprehensive cross-functional project plans, track accomplishments/milestones/key issues/change control, clearly communicate status, risks and remediation plans to executive stakeholders
Requirements For Program Manager II, Trust and Safety, Global Affairs
- Bachelor's degree or equivalent practical experience
- 2 years of experience in program or project management
- Experience in internal stakeholder management
- 2 years of experience managing cross-functional or cross-team projects (preferred)
- Experience in trust and safety (preferred)
- Familiarity with Google products, types of online abuse, and policy development/strategies (preferred)
- Solid analytical, quantitative, and statistical problem solving skills (preferred)
Benefits For Program Manager II, Trust and Safety, Global Affairs
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Equity
