Program Manager, Operations Performance, Quality and Programs

Google

A global technology company that builds products and infrastructure to create opportunities for everyone worldwide.

Sydney NSW, Australia

Backend

Mid-Level Software Engineer

Contact Company

5,000+ Employees

5+ years of experience

Enterprise SaaS

Description For Program Manager, Operations Performance, Quality and Programs

Google is establishing a new Submarine cable organization to support its Global Networking growth and open networking objectives. As a Program Manager in this role, you'll be responsible for leading complex, multi-disciplinary projects focused on operational excellence and quality assurance. You'll work within the Technical Infrastructure team, which is crucial for maintaining Google's architecture and ensuring optimal user experience.

The role involves developing and implementing data-driven quality initiatives, managing operational readiness testing, and driving digital transformation projects. You'll be working with cross-functional teams across different time zones and locations, coordinating with stakeholders to plan requirements, manage project schedules, and identify risks.

This position is particularly exciting as it's part of a new organization that will help define, design, and deploy resources for Google's global infrastructure. You'll be instrumental in establishing governance frameworks and developing talent programs for this unique sector of the business.

The ideal candidate will bring strong experience in operations, data analytics, and project management, combined with excellent communication skills and strategic thinking ability. You'll have the opportunity to impact Google's global infrastructure while working with cutting-edge technology and talented professionals.

Google offers a diverse and inclusive work environment, with a strong commitment to building a workforce that represents its global user base. The company provides opportunities for growth and development, making it an ideal place for professionals looking to make a significant impact in global infrastructure operations.

Last updated 5 days ago

Responsibilities For Program Manager, Operations Performance, Quality and Programs

Develop and implement Data and Performance Quality initiatives to improve Network Operations
Deliver Digitization initiatives for operational innovations and effectiveness
Deliver quality governance frameworks and implement Operational Readiness Testing program
Test Network reliability, Processes robustness and complete retrospective analysis
Gather and collate Data and Analytics to drive operational effectiveness
Create and establish measures of operational excellence/quality and dashboard views across domains

Requirements For Program Manager, Operations Performance, Quality and Programs

Bachelor's degree in a technical field, computer/data science, business analytics, process or similar
5 years of experience in program or project management
3 years of experience in Operations, with focus on data analytics, process developing and testing
5 years of experience managing digital transformation and IT projects
Ability to work independently and as part of a team
Excellent communication and people management skills
Creative thinking ability to identify opportunities to measure and improve operational outcomes

Google

A global technology company that builds products and infrastructure to create opportunities for everyone worldwide.

Sydney NSW, Australia

Backend

Mid-Level Software Engineer

Contact Company

5,000+ Employees

5+ years of experience

Enterprise SaaS

Google

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Google

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