Senior Customer and Partner Solutions Engineer, gTech

Google creates products and services that make the world a better place, focusing on user-centric solutions and technological innovation.
$142,000 - $211,000
Backend
Senior Software Engineer
In-Person
5,000+ Employees
6+ years of experience
Enterprise SaaS

Description For Senior Customer and Partner Solutions Engineer, gTech

Google's gTech Users and Products (gUP) division is seeking a Senior Customer and Partner Solutions Engineer to join their team. This role combines technical expertise with customer advocacy, focusing on creating helpful and trusted experiences across Google's product ecosystem. The position requires a strong technical background with 6 years of programming experience and client-side web technologies.

The role offers a competitive salary range of $142,000-$211,000 plus additional benefits, equity, and bonus opportunities. Based in either Boulder, CO or Sunnyvale, CA, you'll be part of a team that bridges the gap between Google's products and their users, working on innovative solutions to complex technical challenges.

As a Senior Customer and Partner Solutions Engineer, you'll be responsible for analyzing and resolving complex technical problems, developing and implementing scalable tools, and managing relationships with both internal and external stakeholders. The role requires expertise in programming languages like Java, Python, or C++, along with strong knowledge of web technologies and database systems.

The ideal candidate will have a Bachelor's degree in Computer Science or related field, with experience in technical troubleshooting and partner management. Additional preferences include experience with database technologies, systems administration, and the payments industry.

This position offers the opportunity to work on cutting-edge technology while directly impacting Google's user experience. You'll be part of gTech's mission to advocate for users by creating trusted experiences across Google's product ecosystem. The role combines technical problem-solving with strategic thinking, requiring someone who can balance business needs with technical constraints while developing innovative solutions.

Working at Google means joining a company committed to diversity, equity, and inclusion, with comprehensive benefits and professional development opportunities. You'll be part of a team that values technical excellence, user advocacy, and collaborative problem-solving, while helping to shape the future of Google's product ecosystem.

Last updated 4 days ago

Responsibilities For Senior Customer and Partner Solutions Engineer, gTech

  • Analyze and resolve complex pre and post launch technical problems on partner integrations
  • Understand operational workflows, identify and define tool needs to enable operational scaling, and drive the development and deployment of tools
  • Collaborate with Engineering teams to implement tools to improve troubleshooting efficiency and the end user experience
  • Scale support of partner integrations by providing documentation and technical guidance and training
  • Manage stakeholder expectations and communicate with internal teams and external partners

Requirements For Senior Customer and Partner Solutions Engineer, gTech

Java
Python
JavaScript
  • Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience
  • 6 years of experience coding with one or more programming languages (e.g., Java, Python, C/C++)
  • 6 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP)
  • Experience in technical troubleshooting, and managing internal/external partners or customers

Benefits For Senior Customer and Partner Solutions Engineer, gTech

Medical Insurance
Equity
401k
  • Comprehensive benefits package
  • Bonus opportunities
  • Equity compensation
  • Professional development opportunities

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