Senior Customer and Partner Solutions Engineer, gTech

Google creates products and services that make the world a better place, focusing on user-centric solutions and technological innovation.
$142,000 - $211,000
Backend
Senior Software Engineer
In-Person
6+ years of experience
Enterprise SaaS

Description For Senior Customer and Partner Solutions Engineer, gTech

Google's gTech Users and Products (gUP) team is seeking a Senior Customer and Partner Solutions Engineer to join their mission of advocating for Google's users by creating helpful and trusted experiences across the product ecosystem. This role combines technical expertise with customer advocacy, requiring strong programming skills in languages like Java, Python, and JavaScript, along with extensive experience in web technologies and database systems.

The position offers a competitive salary range of $142,000-$211,000 plus comprehensive benefits, equity, and bonus opportunities. Based in either Boulder, CO or Sunnyvale, CA, you'll be part of a team that bridges the gap between Google's innovative products and their successful implementation for partners and customers.

As a Senior Customer and Partner Solutions Engineer, you'll be responsible for analyzing and resolving complex technical problems, developing scalable tools and solutions, and managing relationships with both internal and external stakeholders. The role requires 6 years of programming experience and a strong background in client-side web technologies.

The ideal candidate will have a Bachelor's degree in Computer Science or related field, with preferred qualifications including a Master's degree and experience in the payments industry. You'll work in gTech's collaborative environment, where technical skill meets product expertise to deliver solutions that help Google's products reach their full potential.

This role offers an opportunity to impact Google's product ecosystem directly, working with cutting-edge technologies while ensuring partners and users have the best possible experience. You'll be part of a team that values innovation, technical excellence, and customer success, making it an ideal position for someone who wants to combine technical expertise with business impact at one of the world's leading technology companies.

Last updated an hour ago

Responsibilities For Senior Customer and Partner Solutions Engineer, gTech

  • Analyze and resolve complex pre and post launch technical problems on partner integrations
  • Understand operational workflows, identify and define tool needs to enable operational scaling, and drive the development and deployment of these tools internally and with Engineering
  • Collaborate with Engineering teams to implement tools to improve troubleshooting efficiency and the end user experience
  • Scale support of partner integrations by providing the necessary documentation and technical guidance and training to our technical scaled operations
  • Manage stakeholder expectations and communicate with internal teams and external partners to provide technical and business feedback as well as deliver technical solutions

Requirements For Senior Customer and Partner Solutions Engineer, gTech

Java
Python
JavaScript
  • Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience
  • 6 years of experience coding with one or more programming languages (e.g., Java, Python, C/C++)
  • 6 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP)
  • Experience in technical troubleshooting, and managing internal/external partners or customers

Benefits For Senior Customer and Partner Solutions Engineer, gTech

Medical Insurance
Equity
  • Base salary + bonus + equity + benefits
  • Comprehensive benefits package

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