Senior Engineering Manager, Feedback, gUP Engineering

Google is a global technology company that provides a wide range of internet-related services and products.
Backend
Principal Software Engineer
In-Person
5,000+ Employees
8+ years of experience
AI · Enterprise SaaS

Description For Senior Engineering Manager, Feedback, gUP Engineering

Google's gTech Users and Products (gUP) division is seeking a Senior Engineering Manager to lead their Feedback engineering team. This role combines technical leadership with people management, requiring 8+ years of software development experience and 7+ years of team leadership. The position focuses on building and maintaining scalable feedback systems across Google's product ecosystem.

As a Senior Engineering Manager, you'll be responsible for leading engineering teams across multiple locations, managing large-scale projects, and contributing to product strategy. The role involves creating trusted experiences across Google's product ecosystem by advocating for users through feedback collection, classification, and analysis products.

The ideal candidate will have strong technical expertise in languages like Python, Java, JavaScript, or C++, combined with proven leadership experience. You'll work closely with product teams, stakeholders, and various divisions within Google to enhance how feedback insights are surfaced and utilized.

This position offers the opportunity to impact Google's global user experience by leading initiatives that directly influence product development and user satisfaction. You'll be part of a mission-critical team that ensures Google's products are optimized for users worldwide through sophisticated feedback systems.

The role requires someone who can balance technical expertise with people management skills, drive cross-functional collaboration, and thrive in an environment of scale and innovation. You'll be instrumental in building and maintaining the systems that help Google understand and respond to user needs across its entire product portfolio.

Last updated 13 hours ago

Responsibilities For Senior Engineering Manager, Feedback, gUP Engineering

  • Build teams and capabilities, be comfortable with ambiguity and manage issues
  • Extend and maintain scalable user feedback collection, classification and analysis products for all Google products
  • Partner with product teams to enhance how we surface Feedback insights to our stakeholders within Product Verticals (PVs) and Product Areas (PAs)
  • Set clear expectations with individuals based on their level and role and aligned to the broader organization's goals
  • Meet regularly with individuals to discuss performance and development and provide feedback and coaching
  • Collaborate across gTech Users and Products (gUP) and Google
  • Work with product, operations, product verticals and other teams to ensure success

Requirements For Senior Engineering Manager, Feedback, gUP Engineering

Python
Java
JavaScript
  • Bachelor's degree or equivalent practical experience
  • 8 years of experience with software development in one or more programming languages (e.g., Python, C, C++, Java, JavaScript)
  • 7 years of experience leading engineering teams
  • Master's degree or advanced degree in Computer Science (preferred)
  • Ability to navigate organizational challenges to drive delivery of cross functional projects (preferred)

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