Senior Software Engineer, Full Stack, Guided Support Experience

Google is seeking a Senior Software Engineer to join their Guided Support Experience (GSE) team, focusing on developing next-generation technologies that impact billions of users. This role involves verticalizing the Guided Support Experience in the Google Help Center, working on conversational support solutions across Google's consumer product portfolio including Google Play, Pixel, and Workspace. The position requires expertise in full-stack development, with opportunities to work on cutting-edge technologies including AI, distributed computing, and system design. As part of gTech Users and Products (gUP), you'll advocate for Google's users by creating helpful and trusted experiences across the product ecosystem. The role offers competitive compensation, including base salary, bonus, equity, and comprehensive benefits. You'll work in a cross-functional "pod" structure, collaborating closely with Product Managers and stakeholders to customize GSE for different Product Verticals. This is an excellent opportunity for those passionate about improving user experience and developing innovative support solutions at scale.