Google is seeking a Senior Software Engineer to join their Guided Support Experience (GSE) team, focusing on developing and improving their generative conversational support solution across Google's consumer product portfolio. This role combines full-stack development with AI-driven solutions, requiring expertise in both front-end and back-end technologies. The position offers competitive compensation ($166,000-$244,000 + benefits) and the opportunity to work on critical projects that impact billions of users.
The role involves verticalizing the Guided Support Experience in the Google Help Center, working within cross-functional pods to customize solutions for various Product Verticals including Google Play, Pixel, and Workspace. You'll be part of gTech Users and Products (gUP), whose mission is to create helpful and trusted experiences across Google's product ecosystem.
As a senior engineer, you'll be responsible for writing and reviewing code, leading design reviews, improving system reliability, and optimizing user experiences. The ideal candidate should have strong full-stack development experience, with at least 5 years in software development and 3 years in full-stack development. Experience with AI-based app development and prompt engineering is highly valued.
The position offers growth opportunities within Google's dynamic environment, allowing engineers to switch teams and projects as they evolve. You'll work with cutting-edge technologies across information retrieval, distributed computing, AI, and natural language processing, contributing to solutions that handle information at massive scale.
Working at Google means joining a team that values diversity, equality, and inclusion, with comprehensive benefits and a culture focused on innovation and user advocacy. The role provides an opportunity to directly impact how users interact with Google's diverse product ecosystem while working alongside talented engineers and stakeholders.