Senior Software Engineer, Full Stack, Guided Support Experience

Google develops next-generation technologies that change how billions of users connect, explore, and interact with information.
$166,000 - $244,000
Frontend
Senior Software Engineer
In-Person
5,000+ Employees
5+ years of experience
AI · Enterprise SaaS

Description For Senior Software Engineer, Full Stack, Guided Support Experience

Google is seeking a Senior Software Engineer to join their Guided Support Experience (GSE) team, focusing on creating conversational support solutions across Google's consumer product portfolio. This role combines full-stack development with AI-driven support systems, working on products like Google Play, Pixel, and Workspace. The position is part of gTech Users and Products (gUP), whose mission is to advocate for Google's users by creating helpful and trusted experiences across the product ecosystem.

The role involves verticalizing the Guided Support Experience in the Google Help Center, working in cross-functional "pod" structures to customize GSE for different Product Verticals. You'll be responsible for developing both front-end and back-end components, utilizing various programming languages and frameworks, while focusing on AI-based application development and prompt engineering.

As a senior engineer, you'll contribute to system architecture, code reviews, and technical leadership, while collaborating with Product Managers and stakeholders. The position offers competitive compensation, including a base salary range of $166,000-$244,000, plus bonus, equity, and comprehensive benefits.

The ideal candidate should have strong experience in full-stack development, AI technologies, and a proven track record of launching and maintaining software products. This role presents an opportunity to impact billions of users while working with cutting-edge technologies in areas including artificial intelligence, natural language processing, and UI design.

Last updated 4 minutes ago

Responsibilities For Senior Software Engineer, Full Stack, Guided Support Experience

  • Write and test product or system development code, and review code developed by other developers
  • Participate in, or lead design reviews with peers and stakeholders
  • Contribute towards improving code health, data hygiene and overall system reliability
  • Work closely with pod partners to analyze user behavior and adapt the GSE platform
  • Analyze every touchpoint across the self-help journey and optimize GSE

Requirements For Senior Software Engineer, Full Stack, Guided Support Experience

Java
Python
Go
JavaScript
TypeScript
  • Bachelor's degree or equivalent practical experience
  • 5 years of experience with software development in one or more programming languages, and with data structures/algorithms
  • 3 years of experience with full stack development
  • 3 years of experience testing, maintaining, or launching software products
  • 1 year of experience with software design and architecture

Benefits For Senior Software Engineer, Full Stack, Guided Support Experience

Medical Insurance
Dental Insurance
Vision Insurance
401k
Equity
  • Comprehensive medical, dental, and vision insurance
  • 401k benefits
  • Equity compensation
  • Bonus compensation

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