Senior Technical Account Manager, Google Cloud Consulting

Google Cloud accelerates organizations' digital transformation by delivering enterprise-grade solutions leveraging Google's cutting-edge technology.
Cloud
Staff Software Engineer
In-Person
5,000+ Employees
8+ years of experience
Enterprise SaaS · Cloud

Description For Senior Technical Account Manager, Google Cloud Consulting

Google Cloud is seeking a Senior Technical Account Manager to play a crucial role in helping customers successfully adopt Google Cloud products. This position combines technical expertise with customer relationship management, requiring 8 years of experience in customer-facing roles. The TAM will lead customers through their Google Cloud transformation journey, managing strategic implementations and technical facets of cloud adoption.

The role involves working with enterprise leadership and cross-functional teams across different geographical locations. You'll be responsible for providing technical guidance, managing timelines, and developing strategic roadmaps for customers. The position requires strong technical knowledge in cloud operations, IT systems, and application development, combined with excellent communication and stakeholder management skills.

As part of Google Cloud, you'll be working with a platform that serves customers in more than 200 countries, helping them solve critical business problems through digital transformation. The role offers the opportunity to work with cutting-edge technology while developing best practices that scale through partners and accelerate cloud adoption.

The ideal candidate will have a bachelor's degree in a technical field, experience in cloud operations and technical support, and a strong understanding of IT infrastructure. Additional preferences include experience in application migration to cloud platforms and the ability to translate business requirements into technological solutions.

This position offers the opportunity to work with one of the world's leading technology companies, contributing to digital transformation across industries while working with enterprise-grade solutions and cutting-edge technology. You'll be part of a global team that values diversity, equality, and inclusion, with a strong focus on building a representative workforce and culture of belonging.

Last updated 2 months ago

Responsibilities For Senior Technical Account Manager, Google Cloud Consulting

  • Accelerate customer adoption of Google Cloud by leading the implementation journey
  • Advocate for customer needs to overcome adoption blockers and drive new feature development
  • Develop relationships with stakeholders to understand customer's business
  • Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers
  • Develop best practices and assets based on learnings from customer engagements

Requirements For Senior Technical Account Manager, Google Cloud Consulting

Kubernetes
Linux
  • Bachelor's degree in Computer Engineering, Computer Science, related technical field, or equivalent practical experience
  • 8 years of experience in customer-facing role working with stakeholders
  • Experience supporting customers in cloud operations
  • Understanding of IT operations, database systems, networking, IT security
  • Excellent written and verbal communication skills
  • Experience in application or workload migration to public cloud providers

Benefits For Senior Technical Account Manager, Google Cloud Consulting

Medical Insurance
Vision Insurance
Dental Insurance
Parental Leave
  • Equal opportunity employer
  • Accommodation for special needs
  • Comprehensive health benefits
  • Parental leave

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