Senior Technical Solutions Engineer, Google Distributed Cloud (Airgapped)

Google Cloud provides enterprise-grade solutions leveraging cutting-edge technology for digital transformation.
Cloud
Senior Software Engineer
In-Person
5,000+ Employees
6+ years of experience
Enterprise SaaS · Cloud

Description For Senior Technical Solutions Engineer, Google Distributed Cloud (Airgapped)

Google Cloud is seeking a Senior Technical Solutions Engineer to join their Distributed Cloud team. This role combines deep technical expertise with customer-facing responsibilities, making it ideal for engineers who excel at both problem-solving and communication. As a key technical liaison embedded within Public Sector customer environments, you'll be responsible for troubleshooting complex technical issues, managing customer relationships, and ensuring smooth operation of Google Cloud products.

The position requires extensive experience with cloud infrastructure, networking fundamentals, and system troubleshooting. You'll work with cutting-edge technology in large-scale distributed environments, helping customers navigate and resolve critical technical challenges. The role demands both German and English fluency, as you'll be working closely with regional clients.

What makes this role particularly exciting is the opportunity to work with Google's advanced cloud technologies while having a direct impact on customer success. You'll be part of a global team providing 24/7 support, requiring flexibility with work hours and occasional weekend work. The position offers the chance to work with diverse technologies, from Kubernetes to various programming languages, and influence product improvements through direct customer feedback.

This is an ideal opportunity for experienced technical professionals who enjoy solving complex problems, have a strong customer service orientation, and want to work at the forefront of cloud technology. You'll be joining Google Cloud, a trusted partner for organizations worldwide, helping them achieve their digital transformation goals through innovative solutions and technical expertise.

Last updated 3 months ago

Responsibilities For Senior Technical Solutions Engineer, Google Distributed Cloud (Airgapped)

  • Manage customer's problem through effective diagnosis, resolution, or implementation of new investigation tools
  • Develop in-depth understanding of Google's product technology and underlying architectures
  • Act as a consultant and subject matter expert for internal stakeholders
  • Work as part of a team of Engineers/Consultants that globally ensure 24-hour customer support
  • Understand customer issues and advocate for their needs with cross-functional teams

Requirements For Senior Technical Solutions Engineer, Google Distributed Cloud (Airgapped)

Java
Python
JavaScript
Go
Linux
  • 6 years of experience with IaaS solutions (e.g., Kubernetes, system virtualization, on-premise or hybrid cloud computing) and cloud storage solutions
  • 6 years of experience with networking fundamentals (TCP/IP, Routing, VPNs, VLANs, Peering, Load Balancing, etc.)
  • 6 years of experience debugging/troubleshooting workload issues across multi-node environments
  • Ability to communicate in German and English fluently
  • Ability to pass enhanced background checks and hold German Citizenship

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