Service Delivery Manager

Google's gTech Users and Products (gUP) division is seeking a Service Delivery Manager to join their team. This role is crucial in advocating for Google's users by creating helpful and trusted experiences across the product ecosystem. The position requires a seasoned professional with 5 years of experience in operations, process excellence, and stakeholder management.

The ideal candidate will be responsible for managing vendor programs, optimizing operational workflows, and driving process improvements. They will work closely with cross-functional teams to implement solutions and share best practices globally. The role demands strong leadership skills in conducting business reviews and driving key initiatives.

As a Service Delivery Manager at Google, you'll be part of gTech, which plays a vital role in bringing Google's products and services to life. The team consists of trusted advisors supporting customers globally, providing solutions rooted in technical skill and product expertise. Whether developing bespoke solutions or creating scalable tools, the focus is on ensuring customers benefit from Google's full potential.

The position offers the opportunity to work in either Hyderabad or Gurgaon, India, contributing to Google's mission of creating products that make the world a better place. The role combines operational excellence, stakeholder management, and process optimization, making it ideal for candidates with a strong background in service delivery and process improvement.

Google provides an inclusive work environment, committed to equal opportunity and building a representative workforce. The company values diversity and creates a culture of belonging, making it an attractive workplace for professionals seeking to make a significant impact in a global technology leader.