Service Engineering (English, Japanese)

Google is seeking a Service Engineering professional to join their diverse team focused on consumer hardware products. This role combines hardware engineering expertise with service operations, requiring both English and Japanese language fluency. The position involves leading New Product Introduction (NPI) strategies, working with cross-functional teams to enhance product serviceability, and driving manufacturing process optimization. The ideal candidate will have extensive experience in manufacturing consumer electrical mechanical products and strong technical leadership abilities.

The role offers an opportunity to work on Google's direct-to-consumer products, contributing to innovations that impact millions of users worldwide. You'll be involved in developing custom silicon solutions and shaping the next generation of hardware experiences. The position requires a strong background in engineering, with responsibilities spanning from technical support to process optimization.

Key aspects of the role include leading service strategies for hardware products, collaborating with various teams to improve product repairability, implementing NPI service improvements, and applying Root Cause Corrective Action principles. The successful candidate will play a crucial role in driving process design and qualification activities for manufacturing processes.

Google offers an inclusive work environment, welcoming people with disabilities and maintaining a strong commitment to diversity and equal opportunity. The position is based in Tokyo, Japan, requiring strong communication skills in both English and Japanese to effectively work with local stakeholders and vendors. This role represents an excellent opportunity to join a leading technology company and contribute to the development of innovative consumer hardware products.