Service Engineering, Mobile Devices

Be part of a diverse team that pushes boundaries, developing custom silicon solutions that power the future of Google's direct-to-consumer products. You'll contribute to the innovation behind products loved by millions worldwide. Your expertise will shape the next generation of hardware experiences, delivering unparalleled performance, efficiency, and integration.

As a Service Engineering you will be responsible for the development and execution of service strategies for consumer products. You will work with cross-functional teams to ensure products are designed for manufacturability and serviceability, and develops and implements service processes that meet customer needs.

Responsibilities:

• Lead the technical development and execution of service strategies related to NPI product development of Consumer Hardware Engineer (HW) Service Operations.
• Work with cross-functional teams to understand customers' requirements and collaborate with cross-functional teams to guide products design for repairability and serviceability.
• Track and report on Service Engineering metrics, such as refining the Service Requirement Definition (SRD) for product design and tracing scores for all products.
• Identify and implement opportunities for NPI service improvement and setting product design for serviceability / repairability targets.
• Stay up-to-date on industry trends and best in service engineering.

Minimum qualifications:

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering or equivalent practical experience.
• 8 years of experience in setting up manufacturing assembly processes or driving new product launches or assembly processes Refining within manufacturing operation.

Preferred qualifications:

• Master's degree or PhD in Electrical, Mechanical, Industrial, Materials, or a related engineering field.
• Experience in design for manufacturability and serviceability.
• Excellent cross-functional engineering skills and experience leading a team.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.