Software Engineer III, Full Stack, Guided Support Experience

Google's GSE (Guided Support Experience) team, within gUP Engineering, is seeking a Full Stack Software Engineer to help verticalize the Guided Support Experience in the Google Help Center. This role focuses on developing conversational support solutions across Google's consumer product portfolio including Google Play, Pixel, and Workspace.

The position offers an opportunity to work on critical projects with massive scale, touching billions of users' lives. You'll be part of a team that's responsible for creating helpful and trusted experiences across Google's product ecosystem. The role combines technical expertise in full-stack development with the challenge of building and maintaining large-scale support systems.

As a Software Engineer III, you'll collaborate with cross-functional teams, manage project priorities, and develop solutions that directly impact user experience. The role requires strong technical skills in both front-end and back-end development, with opportunities to work with cutting-edge technologies including Generative AI and ML platforms.

The position offers competitive compensation, including bonus and equity opportunities, along with Google's comprehensive benefits package. You'll be working in a team that values code quality, system reliability, and user-centric development, with opportunities to contribute to Google's mission of organizing the world's information and making it universally accessible and useful.

This is an excellent opportunity for engineers who want to combine technical expertise with user advocacy, working on solutions that help millions of users better interact with Google's products and services. The role offers growth potential and the chance to work with diverse technologies while solving complex problems at scale.