Software Engineer III, Full Stack, Guided Support Experience

Google develops next-generation technologies that change how billions of users connect, explore, and interact with information.
$136,000 - $200,000
Full Stack
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · AI

Description For Software Engineer III, Full Stack, Guided Support Experience

Google is seeking a Software Engineer III for their Guided Support Experience (GSE) team within gUP Engineering. This role focuses on developing and maintaining the generative conversational support solution across Google's consumer product portfolio including Google Play, Pixel, and Workspace. The position requires full-stack development expertise, working with both backend technologies (Java, Python, Go, C++) and frontend (JavaScript/TypeScript, HTML, CSS).

The role involves creating helpful and trusted experiences across Google's product ecosystem, working in a cross-functional structure to customize GSE for different Product Verticals. The team's mission is to advocate for Google's users by developing support solutions that enhance user engagement with Google's diverse product ecosystem.

As a Software Engineer III, you'll be responsible for designing, developing, testing, and maintaining software solutions, managing project priorities, and ensuring system reliability. The position offers competitive compensation ($136,000-$200,000 + bonus + equity + benefits) and the opportunity to work on technologies that impact billions of users.

The ideal candidate should have strong experience in full-stack development, data structures, and algorithms. They should be versatile, display leadership qualities, and be enthusiastic about taking on new challenges. The role requires collaboration with partners and stakeholders, making it perfect for someone who enjoys working in a dynamic, fast-paced environment while contributing to Google's mission of organizing the world's information.

Last updated 2 days ago

Responsibilities For Software Engineer III, Full Stack, Guided Support Experience

  • Write product or system development code, and contribute towards improving code health, data hygiene, and overall system reliability
  • Analyze user behavior and adapt the GSE platform to support different product verticals
  • Review code developed by other developers and provide feedback to ensure best practices
  • Contribute to existing documentation or educational content
  • Triage product or system issues and debug/track/resolve issues

Requirements For Software Engineer III, Full Stack, Guided Support Experience

Java
Python
Go
JavaScript
TypeScript
  • Bachelor's degree or equivalent practical experience
  • 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree
  • 2 years of experience with data structures or algorithms
  • 2 years of experience with full stack development
  • Experience with back-end (Java, Python, GO, or C++) and front-end (JavaScript/TypeScript, HTML, CSS)

Benefits For Software Engineer III, Full Stack, Guided Support Experience

Medical Insurance
401k
Parental Leave
  • Bonus
  • Equity
  • Benefits package

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