Software Engineer III, Full Stack, Guided Support Experience

Google develops next-generation technologies that change how billions of users connect, explore, and interact with information and one another.
Full Stack
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · AI

Description For Software Engineer III, Full Stack, Guided Support Experience

Google is seeking a Software Engineer III to join their Guided Support Experience (GSE) team within gUP Engineering. This role focuses on developing and maintaining the conversational support solution across Google's consumer product portfolio including Google Play, Pixel, and Workspace. The position requires expertise in full-stack development, with emphasis on both backend (Java, Python, Go, C++) and frontend (JavaScript/TypeScript, HTML, CSS) technologies. The ideal candidate will contribute to code development, system reliability, and platform adaptation while working in a cross-functional environment. This role offers the opportunity to impact how billions of users interact with Google's products through improved support experiences. The position combines technical expertise with user-focused development, making it ideal for engineers passionate about creating accessible, scalable solutions. Working at Google provides exposure to cutting-edge technologies and the chance to solve complex problems at massive scale.

Last updated 12 days ago

Responsibilities For Software Engineer III, Full Stack, Guided Support Experience

  • Write product or system development code, and contribute towards improving code health, data hygiene, and overall system reliability
  • Analyze user behavior and adapt the GSE platform to support different product verticals and deliver a high-quality product that drives engagement
  • Review code developed by other developers and provide feedback to ensure best practices
  • Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback
  • Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality

Requirements For Software Engineer III, Full Stack, Guided Support Experience

Java
Python
Go
JavaScript
TypeScript
  • Bachelor's degree or equivalent practical experience
  • 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree
  • 2 years of experience with data structures or algorithms in an academic or industry setting
  • 2 years of experience with full stack development, with the back-end such as Java, Python, GO, or C++ codebases, and front-end including JavaScript or TypeScript, HTML, CSS

Benefits For Software Engineer III, Full Stack, Guided Support Experience

Medical Insurance
Dental Insurance
Vision Insurance
Parental Leave
  • Comprehensive health benefits
  • Parental leave
  • Equal employment opportunity

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