Software Engineer III, Full Stack, Guided Support Experience

Google's GSE (Guided Support Experience) team, within gUP Engineering, is seeking a Full Stack Software Engineer III to help verticalize the Guided Support Experience in the Google Help Center. This role focuses on developing conversational support solutions across Google's consumer product portfolio including Google Play, Pixel, and Workspace.

As a Software Engineer at Google, you'll be part of a team that develops technologies impacting billions of users worldwide. The role requires versatility in full-stack development, with opportunities to work on critical projects and switch teams as the business evolves. You'll be working with cutting-edge technologies across information retrieval, distributed computing, system design, AI, and UI design.

The position offers a competitive salary range of $136,000-$200,000 plus bonus, equity, and comprehensive benefits. You'll be joining gTech Users and Products (gUP), whose mission is to advocate for Google's users by creating helpful and trusted experiences across the product ecosystem.

Key responsibilities include writing and maintaining high-quality code, analyzing user behavior, adapting the GSE platform for different product verticals, code review, documentation, and system troubleshooting. The ideal candidate should have strong full-stack development experience, knowledge of data structures and algorithms, and the ability to work in a fast-paced, collaborative environment.

This is an excellent opportunity for a mid-level engineer looking to make a significant impact on Google's user support infrastructure while working with advanced technologies and a talented team of professionals. The role offers growth potential and the chance to work on projects that directly affect how users interact with Google's diverse product ecosystem.