Software Engineer III, Full Stack, Guided Support Experience

Google is seeking a Software Engineer III to join their Guided Support Experience (GSE) team within gUP Engineering. This role focuses on developing and maintaining the conversational support solution across Google's consumer product portfolio including Google Play, Pixel, and Workspace. The position requires expertise in full-stack development, with emphasis on both backend (Java, Python, Go, C++) and frontend (JavaScript/TypeScript, HTML, CSS) technologies. The ideal candidate will contribute to code health, system reliability, and data hygiene while working in a cross-functional environment. This role offers the opportunity to work on critical projects that impact billions of users, with the potential to grow and evolve within Google's dynamic environment. The GSE team is responsible for customizing support experiences for different Product Verticals, requiring strong analytical and problem-solving skills. The position combines technical expertise with user advocacy, ensuring Google's support solutions meet the highest standards of quality and effectiveness. Working at Google provides exposure to cutting-edge technologies and the chance to solve complex problems at scale, while being part of a team that shapes how users interact with Google's diverse product ecosystem.