Systems Development Engineer, Customer Training

Google is a global technology company providing cutting-edge cloud solutions and enterprise-grade technology services.
DevOps
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · Cloud

Description For Systems Development Engineer, Customer Training

Google is seeking a Systems Development Engineer focused on Customer Training for their Google Distributed Cloud Hosted Solutions (GDCH) team. This role combines technical expertise in systems engineering with the ability to create and deliver high-quality training programs. The position is based in Munich, Germany, and requires a blend of technical knowledge in infrastructure, systems automation, and excellent teaching abilities.

The ideal candidate will have at least 3 years of experience in systems automation and implementation, along with 2 years of training experience. They should be well-versed in infrastructure components including Linux, Kubernetes, storage, and networking concepts. The role involves designing and developing training materials for various formats, contributing to train-the-trainer programs, and working directly with customers and internal teams.

This position offers the opportunity to work with Google's cutting-edge cloud technology while helping customers understand and implement these solutions effectively. The role involves some international travel (up to 25%) and participation in 24x7 on-call rotation for support escalations. The successful candidate will need to obtain a Level 2 security clearance (SÜ2) under the German Classification Act.

Working at Google means joining a diverse team that encourages collaboration, big thinking, and risk-taking in a blame-free environment. The company promotes self-direction while providing support and mentorship for professional growth. As part of the GDCH team, you'll be working on a private cloud offering that includes comprehensive solutions from software and hardware to tools and training.

The role combines technical expertise with customer-facing responsibilities, making it ideal for someone who enjoys both technical challenges and teaching others. You'll be part of Google Cloud's mission to accelerate digital transformation across industries while working with enterprise-grade solutions and cutting-edge technology.

Last updated 2 days ago

Responsibilities For Systems Development Engineer, Customer Training

  • Design and develop high-quality training materials for various delivery formats
  • Contribute to the 'train-the-trainer' programs
  • Interact with customers and internal development organizations
  • Participate in customer, partner, and internal team activations and training
  • Travel internationally up to 25% of the time as needed
  • Participate in the 24x7 on-call rotation to support escalations

Requirements For Systems Development Engineer, Customer Training

Linux
Kubernetes
  • Bachelor's degree in Computer Science or equivalent practical experience
  • 3 years of experience with systems automation, and with systems design and implementation
  • 2 years of experience providing training
  • Experience in infrastructure (Linux, Kubernetes, Storage, and networking concepts)
  • Must be able to obtain and maintain a Level 2 security clearance (SÜ2) under the German Classification Act
  • English proficiency is required

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