Systems Development Engineer, Customer Training, Google Cloud

Systems Development Engineering (SDE) at Google is a role where you manage services and systems at scale. SDEs creatively put their engineering discipline to use automating the mundane and reducing toil. We don't just write code to fix bugs, but emphasize the development of tools and solutions that fix classes of problems. We focus on observability: instrumenting first, then turning data into knowledge, and finally knowledge into action.

In this role, you will deliver training programs to customers enabling them to effectively utilize and operate the Google Distributed Cloud Hosted (GDCH) system. You will build knowledge in deploying and operating GDCH solutions.

Key responsibilities include:

• Developing high-quality training materials for various delivery formats
• Delivering "train-the-trainer" programs
• Collaborating with business and customer success teams
• Staying up-to-date on product features and functionalities
• Participating in customer, partner, and internal team activations
• Contributing to 24x7 on-call rotation for support escalations

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Join us to build things that matter and be part of a diverse and inclusive team that values collaboration, innovation, and customer success.