Systems Development Engineer, Customer Training, Google Cloud

Google is a global technology company providing cutting-edge cloud solutions and tools for digital transformation.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS · Cloud

Description For Systems Development Engineer, Customer Training, Google Cloud

Google Cloud is seeking a Systems Development Engineer focused on Customer Training to join their team in Munich, Germany. This role combines technical expertise with educational leadership, requiring 5 years of experience in systems automation and distributed environments. As part of Google's Distributed Cloud Hosted (GDCH) initiative, you'll be instrumental in developing and delivering training programs that enable customers to effectively utilize and operate GDCH systems.

The position demands a strong background in infrastructure, including Linux, Kubernetes, and networking concepts, along with the ability to create engaging training materials across various formats. You'll work closely with product managers, engineers, and subject matter experts to stay current with product features and functionalities, while also participating in customer and partner activations.

This role offers a unique opportunity to impact Google's cloud infrastructure at scale, working in a collaborative environment that values innovation and creative problem-solving. You'll be part of a team that emphasizes observability, automation, and sustainable engineering practices. The position includes international travel opportunities (up to 25%) and participation in 24x7 on-call rotation for escalation support.

Google provides a supportive, blame-free environment that encourages self-direction and professional growth. You'll have the chance to work on meaningful projects while receiving mentorship and support. The role requires maintaining a Level 2 security clearance (SÜ2) under the German Classification Act, reflecting the position's strategic importance.

As a Systems Development Engineer at Google, you'll be at the forefront of cloud technology, helping customers navigate and optimize their cloud infrastructure while contributing to Google's mission of accelerating digital transformation across industries. This role offers competitive compensation, professional development opportunities, and the chance to work with cutting-edge technology in a global team environment.

Last updated a month ago

Responsibilities For Systems Development Engineer, Customer Training, Google Cloud

  • Develop high-quality training materials for various delivery formats
  • Deliver 'train-the-trainer' programs to equip Google partners
  • Collaborate with business and customer success teams to identify customer training needs
  • Work with product managers, engineers, and other subject matter experts
  • Participate in Customer, Partner, and Internal team activations and training
  • Contribute in the 24x7 on-call rotation to support escalations

Requirements For Systems Development Engineer, Customer Training, Google Cloud

Linux
Kubernetes
  • Bachelor's degree in Computer Science, a related field, or equivalent practical experience
  • 5 years of experience with systems automation, systems design and implementation
  • Experience in TCP/IP and networking concepts
  • Must be able to obtain and maintain a Level 2 security clearance (SÜ2) under the German Classification Act
  • Ability to travel internationally up to 25% of the time

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