Systems Development Engineer, Customer Training, Google Cloud

Google is a global technology company providing cutting-edge cloud solutions and tools for digital transformation.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS · Cloud

Description For Systems Development Engineer, Customer Training, Google Cloud

Google Cloud is seeking a Systems Development Engineer to join their Customer Training team, focusing on Google Distributed Cloud Hosted (GDCH) solutions. This role combines technical expertise with educational leadership, requiring 5 years of experience in systems automation and distributed environments. You'll be responsible for developing and delivering high-quality training materials across various formats, working directly with customers and partners to enable effective utilization of GDCH systems.

The position offers a unique opportunity to work with cutting-edge cloud technology while making a significant impact on customer success. You'll collaborate with product managers, engineers, and subject matter experts to stay current with product features and functionalities. The role requires strong technical knowledge in areas such as Linux, Kubernetes, networking, and automation scripting, combined with excellent communication and teaching abilities.

As part of Google's Systems Development Engineering team, you'll contribute to managing services and systems at scale, focusing on automation and tool development to solve complex problems. The role emphasizes observability and operational efficiency, working in a collaborative, blame-free environment that encourages innovation and risk-taking.

The position includes international travel opportunities (up to 25%) and participation in 24x7 on-call rotation for escalation support. You'll be part of Google's mission to accelerate digital transformation across industries, working with enterprise-grade solutions and cutting-edge technology. The role requires a security clearance and offers the chance to work with customers from over 200 countries and territories.

This is an ideal opportunity for someone who combines deep technical knowledge with a passion for education and customer success. You'll be at the forefront of cloud technology, helping organizations leverage Google's infrastructure while growing professionally in a supportive, learning-focused environment.

Last updated a month ago

Responsibilities For Systems Development Engineer, Customer Training, Google Cloud

  • Develop high-quality training materials (presentations, tutorials, videos, direct exercises)
  • Deliver train-the-trainer programs to Google partners
  • Collaborate with business and customer success teams to identify training needs
  • Work with product managers, engineers, and other subject-matter experts
  • Participate in Customer, Partner, and Internal team activations
  • Contribute in the 24x7 on-call rotation to support escalations

Requirements For Systems Development Engineer, Customer Training, Google Cloud

Python
Linux
Kubernetes
  • Bachelor's degree in Computer Science, a related field, or equivalent practical experience
  • 5 years of experience with systems automation, systems design and implementation
  • Experience in TCP/IP and networking concepts
  • Must be able to obtain and maintain a Level 2 security clearance (SÜ2)
  • Experience in Scripting (Bash, Perl, Python, Ruby)
  • Knowledge of physical server, storage, and network devices
  • Ability to travel internationally up to 25% of the time
  • Excellent relationship-building skills

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