Systems Development Engineer, Operations Support
Description For Systems Development Engineer, Operations Support
Google is seeking a Systems Development Engineer for their Operations Support team, focusing on Google Distributed Cloud Edge (GDCE) infrastructure. This role combines hardware operations, networking, and software development to support Google's cloud infrastructure at scale. The position requires expertise in data center operations, networking, and coding skills in Python, Go, or Shell scripting.
As a Systems Development Engineer, you'll be at the forefront of managing and automating Google's massive infrastructure. You'll work with cutting-edge technology in Google's cloud environment, specifically supporting the GDCE portfolio which extends Google Cloud's infrastructure to the edge and customer data centers. The role involves critical responsibilities such as troubleshooting installation challenges, managing customer workload migrations, and designing automated solutions to improve efficiency.
The ideal candidate will bring substantial experience in data center operations, networking, and Linux administration. You'll need to be comfortable with on-call rotations and working directly with both hardware vendors and internal teams. This position offers the opportunity to work with Google's world-class infrastructure and contribute to solutions that impact organizations across 200+ countries.
What makes this role exciting is the combination of infrastructure management, problem-solving, and automation development. You'll be part of a team that values creativity in engineering solutions, emphasizes observability and measurement, and focuses on creating lasting solutions rather than quick fixes. Google's collaborative environment encourages thinking big and taking risks in a blame-free culture, providing ample opportunities for learning and growth.
The position offers the chance to work on meaningful projects that directly impact Google's global infrastructure while being supported by a diverse and inclusive team. You'll be instrumental in ensuring the smooth operation of Google's cloud services, particularly in the expanding edge computing space, making this an excellent opportunity for someone passionate about infrastructure, automation, and large-scale systems.
Responsibilities For Systems Development Engineer, Operations Support
- Provide support for installation challenges (e.g., GDCE zone setup issues, cabling error, network issue, hardware DOA, edgeOS bootup problems, networking complications, cluster creation hurdles, etc.)
- Participate in rotating on-call schedules including during weekends and holidays for production operations
- Interface with external hardware vendors to ensure the requirements and specifications of GDCE servers are implemented
- Interface with internal labs to ensure the lab deployment reflects the product design
- Manage troubleshooting customer workload migration issues, including script/playbook errors and store-specific configuration discrepancies
- Identify issues and design automated remediation solutions in order to reduce toiling
Requirements For Systems Development Engineer, Operations Support
- 5 years of experience in data centers and hardware operations or design
- 5 years of experience in Networking Operations
- 2 years of experience in Scripting/Practical Coding in Shell, Python, or Go
- 2 years of experience with Linux system administration
- Experience working with hardware vendors and supply chain
- Experience with CI/CD tools (e.g., Git, Piper, etc.)
- Experience in Cloud (e.g., Google Cloud, etc.)
- Knowledge of IT infrastructure and security standards, with the ability to troubleshoot issues
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