Technical Account Manager, Games, Media, and Entertainment Industries

Google Cloud is seeking a Technical Account Manager (TAM) to drive customer success in adopting Google Cloud products. This role combines technical expertise with customer relationship management, focusing on the Games, Media, and Entertainment industries. The TAM will lead organizations through their Google Cloud transformation journey, managing Cloud Consulting engagements and working with diverse stakeholder groups.

The position requires a strong technical foundation with a Bachelor's degree in Computer Science or related field, complemented by 2 years of customer-facing experience. The ideal candidate will have experience in cloud operations, technical implementations, and stakeholder management. Knowledge of IT operations, database systems, and cloud-native applications is essential.

As a TAM, you'll be responsible for accelerating customer adoption of Google Cloud, providing technical guidance, and managing implementation timelines. You'll serve as a customer advocate, developing strategic roadmaps and leading quarterly business reviews. The role involves collaboration with Support, Engineers, and Site Reliability Engineers to ensure customer success.

Google Cloud offers a competitive compensation package, including a base salary range of $85,500-$125,000, plus bonus, equity, and comprehensive benefits. The company values diversity and inclusion, maintaining a culture of belonging and equal opportunity for all candidates.

This is an excellent opportunity for technically-minded professionals who excel in customer relationships and want to impact digital transformation at scale. You'll work with cutting-edge technology while helping organizations solve their most critical business problems, making this role both challenging and rewarding.