Google Cloud is seeking a Technical Account Manager (TAM) to play a crucial role in helping customers successfully adopt Google Cloud products. This position combines technical expertise with customer relationship management, requiring 8 years of experience in customer-facing roles. The TAM will lead organizations through their Google Cloud transformation journey, managing Cloud Consulting engagements and working with various stakeholder groups.
The role demands a strong technical foundation with a Bachelor's degree in Computer Science or related field, along with extensive experience in cloud operations and technical implementations. You'll be responsible for accelerating customer adoption of Google Cloud, providing technical guidance, and managing critical aspects of the implementation journey including timelines, milestones, and migration strategies.
As a TAM, you'll serve as a bridge between customers and Google Cloud, advocating for customer needs while driving feature development and maintaining project momentum. The position requires excellent communication skills, as you'll be developing relationships with stakeholders, leading quarterly business reviews, and conducting executive sessions to align technical solutions with business needs.
Working from either San Francisco or Sunnyvale, you'll collaborate with Support, Engineers, and Site Reliability Engineers to ensure customer success. The role offers competitive compensation ranging from $132,000 to $196,000, plus additional benefits including bonus and equity.
This is an excellent opportunity for someone who combines technical expertise with strong business acumen and wants to be at the forefront of cloud technology adoption. You'll be working with Google Cloud, which serves customers in more than 200 countries and territories, helping organizations solve their most critical business problems through digital transformation.