Google Cloud is seeking a Technical Account Manager (TAM) to join their Cloud Consulting organization, focusing on helping strategic customers maximize their Google Cloud investments. This role combines technical expertise with customer relationship management, requiring fluency in both English and German.
The position involves leading customers through their Google Cloud transformation journey, working with various Google Cloud products including Compute Engine, Vertex AI, Google Kubernetes Engine, BigQuery, and Workspace. As a TAM, you'll be at the intersection of technical implementation and strategic planning, working directly with enterprise executives and cross-functional teams.
The ideal candidate will bring 5 years of customer-facing experience, preferably with a background in Cloud Architecture or DevOps Engineering. You'll need to demonstrate strong technical knowledge in areas such as IT operations, database systems, networking, or cloud-native application development, while also possessing excellent communication skills to manage stakeholder relationships effectively.
This role offers the opportunity to work with Google's cutting-edge technology while helping shape the digital transformation of major organizations. You'll be responsible for developing strategic roadmaps, leading quarterly business reviews, and ensuring customer success during critical launches and events. The position includes up to 20% travel, allowing you to work directly with clients across different locations.
Working at Google Cloud means joining a team that's at the forefront of cloud technology, serving customers in over 200 countries. You'll have the chance to influence product development through customer feedback and contribute to the broader cloud adoption community by developing best practices and assets based on your experiences.