Technical Account Manager, Google Cloud Consulting (English, German)

Google Cloud delivers enterprise-grade solutions leveraging cutting-edge technology to help organizations digitally transform their businesses.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS · Cloud

Description For Technical Account Manager, Google Cloud Consulting (English, German)

Google Cloud is seeking a Technical Account Manager (TAM) to join their Cloud Consulting organization, focusing on helping strategic customers maximize their Google Cloud investments. This role combines technical expertise with customer relationship management, requiring fluency in both English and German.

The position involves leading customers through their Google Cloud transformation journey, working with various Google Cloud products including Compute Engine, Vertex AI, Google Kubernetes Engine, BigQuery, and Workspace. As a TAM, you'll be at the intersection of technical implementation and strategic planning, working directly with enterprise executives and cross-functional teams.

The ideal candidate will bring 5 years of customer-facing experience, preferably with a background in Cloud Architecture or DevOps Engineering. You'll need to demonstrate strong technical knowledge in areas such as IT operations, database systems, networking, or cloud-native application development, while also possessing excellent communication skills to manage stakeholder relationships effectively.

This role offers the opportunity to work with Google's cutting-edge technology while helping shape the digital transformation of major organizations. You'll be responsible for developing strategic roadmaps, leading quarterly business reviews, and ensuring customer success during critical launches and events. The position includes up to 20% travel, allowing you to work directly with clients across different locations.

Working at Google Cloud means joining a team that's at the forefront of cloud technology, serving customers in over 200 countries. You'll have the chance to influence product development through customer feedback and contribute to the broader cloud adoption community by developing best practices and assets based on your experiences.

Last updated 37 minutes ago

Responsibilities For Technical Account Manager, Google Cloud Consulting (English, German)

  • Accelerate customer adoption of Google Cloud by leading the implementation journey
  • Provide technical guidance and manage timelines, milestones, migration goal and business transformation strategies
  • Advocate for customer needs and drive new feature development
  • Develop relationships with key stakeholders to understand customer's business and develop strategic roadmaps
  • Lead quarterly business reviews and executive sessions
  • Plan for customer events and launches, partnering with Support, Engineering and SRE
  • Develop best practices and assets based on learnings from customer engagements

Requirements For Technical Account Manager, Google Cloud Consulting (English, German)

Kubernetes
  • Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience
  • 5 years of experience in a customer-facing role working with stakeholders
  • Fluency in English and German
  • Willingness to travel up to 20% of the time domestically and internationally

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