Technical Account Manager, Google Cloud Consulting (English, Japanese, Korean)

Google Cloud provides enterprise-grade solutions leveraging cutting-edge technology for digital transformation.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS · Cloud

Description For Technical Account Manager, Google Cloud Consulting (English, Japanese, Korean)

Google Cloud is seeking a Technical Account Manager (TAM) to guide customers through their cloud transformation journey. This role combines technical expertise with customer relationship management, requiring fluency in English and either Japanese or Korean. As a TAM, you'll lead implementation journeys, provide technical guidance, and manage critical aspects of customer cloud adoption. The position involves working with enterprise leadership and cross-functional teams across different geographies.

The role demands a strong technical background with at least 5 years of customer-facing experience. You'll be responsible for accelerating customer adoption of Google Cloud products, developing strategic roadmaps, and ensuring successful delivery of Cloud Consulting engagements. The position requires expertise in cloud operations, technical support, and IT consulting.

Working at Google Cloud means being part of a team that helps shape the future of businesses through innovative technology solutions. You'll have the opportunity to work with Google's global network, web-scale data centers, and cutting-edge software infrastructure. The role offers exposure to various aspects of cloud technology, from application development to service architecture and cloud-native solutions.

This position is ideal for someone who combines technical acumen with strong communication skills and can work effectively with stakeholders at all levels. You'll be instrumental in helping organizations navigate their digital transformation while working for one of the world's leading technology companies. The role offers the chance to impact how businesses across various industries adopt and utilize cloud technology.

The position is based in Bengaluru, but requires alignment with Japan/Korea business hours, offering a unique opportunity to work with international clients and teams. You'll be part of Google's mission to accelerate organizations' digital transformation across more than 200 countries and territories.

Last updated 4 months ago

Responsibilities For Technical Account Manager, Google Cloud Consulting (English, Japanese, Korean)

  • Accelerate customer adoption of Google Cloud by leading the implementation journey
  • Advocate for customer needs to overcome adoption blockers and drive new feature development
  • Develop relationships with stakeholders to understand customer's business
  • Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers
  • Develop best practices and assets based on learnings from customer engagements

Requirements For Technical Account Manager, Google Cloud Consulting (English, Japanese, Korean)

Kubernetes
Linux
  • Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience
  • 5 years of experience in a customer-facing role working with stakeholders
  • Experience supporting customers in cloud operations
  • Ability to communicate in English and Japanese or Korean fluently
  • Ability to work during Japan/Korea business hours (GMT +9)
  • Understanding of IT operations, database systems, networking, IT security
  • Excellent communication, presentation, problem-solving, and client management skills

Benefits For Technical Account Manager, Google Cloud Consulting (English, Japanese, Korean)

Medical Insurance
Dental Insurance
Vision Insurance
Parental Leave
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Parental Leave

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