Google Cloud Consulting Professional Services is seeking a Technical Account Manager (TAM) to guide customers through their cloud transformation journey. This role combines technical expertise with customer relationship management, requiring fluency in English and either Japanese or Korean. The position involves leading implementation journeys, providing technical guidance, and managing critical aspects of customer cloud adoption.
As a TAM, you'll be at the forefront of helping organizations successfully adopt Google Cloud products. You'll work with a diverse range of stakeholders, from enterprise leadership to cross-functional teams, managing timelines, milestones, and migration goals. The role requires a strong technical background combined with excellent communication skills and the ability to work during Japan/Korea business hours.
The ideal candidate brings 5+ years of customer-facing experience, deep knowledge of cloud operations, and the ability to translate business requirements into technological solutions. You'll be part of Google Cloud's mission to accelerate digital transformation across industries, working with customers in over 200 countries.
This role offers the opportunity to shape the future of businesses through Google's global network and cutting-edge infrastructure. You'll develop strategic roadmaps, lead quarterly business reviews, and work closely with Support, Engineers, and Site Reliability Engineers to ensure customer success. The position also involves creating best practices and assets to scale initiatives through partners.
Working at Google means joining a company committed to diversity, equality, and inclusion, offering comprehensive benefits and the chance to impact global digital transformation. The role provides an excellent opportunity for professional growth while working with cutting-edge cloud technology and enterprise-grade solutions.