Technical Account Manager, Google Cloud Consulting (English, Mandarin)

Google Cloud provides enterprise-grade solutions leveraging cutting-edge technology to help organizations digitally transform.
$137,000 - $200,000
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
8+ years of experience
Enterprise SaaS · Cloud

Description For Technical Account Manager, Google Cloud Consulting (English, Mandarin)

Google Cloud is seeking a Technical Account Manager (TAM) to play a crucial role in helping customers successfully adopt their cloud products. This position combines technical expertise with customer relationship management, requiring fluency in both English and Mandarin. The role offers a competitive salary range of $137,000-$200,000 plus additional benefits including bonus and equity.

As a TAM, you'll be at the forefront of digital transformation, leading organizations through their Google Cloud adoption journey. You'll need 8 years of experience in customer-facing roles and a strong background in cloud operations. The position requires a unique blend of technical knowledge and business acumen, as you'll be responsible for developing strategic roadmaps, managing technical implementations, and maintaining strong relationships with stakeholders.

The role is based in either Sunnyvale or San Francisco, CA, offering the opportunity to work with Google's cutting-edge technology while helping organizations solve their most critical business problems. You'll be part of a global team that serves customers in more than 200 countries and territories, making this an excellent opportunity for someone who wants to make a significant impact in the cloud computing space.

Key responsibilities include leading implementation journeys, advocating for customer needs, developing strategic roadmaps, and creating best practices based on customer engagements. The ideal candidate will have a Bachelor's degree in Computer Science or related field, strong technical understanding of cloud infrastructure, and excellent communication skills in both English and Mandarin.

Working at Google Cloud means joining a team that's at the forefront of innovation in cloud technology, with the backing of one of the world's most respected technology companies. The role offers comprehensive benefits, professional growth opportunities, and the chance to work with diverse, talented teams while helping shape the future of cloud computing.

Last updated 14 minutes ago

Responsibilities For Technical Account Manager, Google Cloud Consulting (English, Mandarin)

  • Accelerate customer adoption of Google Cloud by leading the implementation journey
  • Advocate for customer needs to overcome adoption blockers and drive new feature development
  • Develop relationships with stakeholders to understand customer's business
  • Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers
  • Develop best practices and assets based on learnings from customer engagements

Requirements For Technical Account Manager, Google Cloud Consulting (English, Mandarin)

Kubernetes
Linux
  • Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience
  • 8 years of experience in a customer-facing role working with stakeholders
  • Experience supporting customers in cloud operations
  • Ability to communicate in English and Mandarin fluently
  • Understanding of IT operations, database systems, networking, IT security
  • Excellent written and verbal communication, presentation, problem-solving, and client management skills

Benefits For Technical Account Manager, Google Cloud Consulting (English, Mandarin)

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
  • bonus
  • equity
  • benefits

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