Google Cloud is seeking a Technical Account Manager (TAM) to play a crucial role in helping customers successfully adopt Google Cloud products. This position combines technical expertise with customer relationship management, requiring 5 years of experience in customer-facing roles. As a TAM, you'll lead organizations through their Google Cloud transformation journey, managing Cloud Consulting engagements and working with diverse stakeholder groups.
The role demands a strong technical foundation with a Bachelor's degree in Computer Science or related field, along with extensive experience in cloud operations and technical implementations. You'll be responsible for accelerating customer adoption of Google Cloud, providing technical guidance, managing timelines, and developing strategic roadmaps for successful cloud transformation.
Key aspects of the role include advocating for customer needs, leading multiple work streams, and developing relationships with stakeholders to understand their business requirements. You'll also plan customer events and launches, working closely with Support, Engineers, and Site Reliability Engineers to ensure customer success.
This position offers the opportunity to work with Google Cloud, a trusted partner serving customers in more than 200 countries, helping organizations leverage cutting-edge technology for their digital transformation. You'll be part of a global team that values diversity, equality, and inclusion, working in an environment that promotes innovation and technical excellence.
The ideal candidate will have experience in application migration to public cloud providers, strong collaboration skills, and a deep understanding of IT operations, including database systems, networking, security, and cloud-native application development. This role provides an excellent opportunity to shape the future of cloud computing while working with one of the world's leading technology companies.