Technical Account Manager I, Google Cloud Consulting

Google Cloud provides enterprise-grade solutions leveraging cutting-edge technology to help organizations digitally transform.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS

Description For Technical Account Manager I, Google Cloud Consulting

Google Cloud is seeking a Technical Account Manager (TAM) to play a crucial role in helping customers successfully adopt Google Cloud products. This position combines technical expertise with customer relationship management, requiring 5 years of experience in customer-facing roles. As a TAM, you'll lead organizations through their Google Cloud transformation journey, managing Cloud Consulting engagements and working with diverse stakeholder groups.

The role demands strong technical knowledge in cloud operations, IT infrastructure, and application development, along with excellent communication skills to engage with enterprise leadership. You'll be responsible for developing strategic roadmaps, managing implementation timelines, and ensuring successful cloud adoption while advocating for customer needs.

Google Cloud serves customers in over 200 countries, providing cutting-edge technology and tools for sustainable development. This position offers the opportunity to work with a global leader in cloud technology, contributing to digital transformation across industries. The role combines technical expertise with strategic thinking, making it ideal for professionals who excel at both technical implementation and stakeholder management.

You'll be part of a dynamic team that drives innovation and customer success, working with various Google teams including Support, Engineers, and Site Reliability Engineers. The position offers the chance to influence product development while helping customers achieve their cloud transformation goals. This is an excellent opportunity for someone passionate about cloud technology and customer success to make a significant impact at a global scale.

Last updated 8 days ago

Responsibilities For Technical Account Manager I, Google Cloud Consulting

  • Accelerate customer adoption of Google Cloud by leading the implementation journey
  • Provide technical guidance and manage timelines, milestones, migration goal and business transformation strategies
  • Advocate for customer needs to overcome adoption blockers and drive new feature development
  • Develop relationships with stakeholders to understand customer's business
  • Develop strategic roadmaps and lead quarterly business reviews
  • Plan for customer events and launches
  • Develop best practices and assets based on learnings from customer engagements

Requirements For Technical Account Manager I, Google Cloud Consulting

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  • Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience
  • 5 years of experience in a customer-facing role working with stakeholders
  • Experience supporting customers in cloud operations
  • Experience translating business requirements into technological solutions
  • Experience in application or workload migration to public cloud providers
  • Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development

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