Technical Program Manager II, Customer Relationship Management, Google Cloud

Google Cloud accelerates organizations' digital transformation, delivering enterprise-grade solutions leveraging Google's cutting-edge technology.
$132,000 - $189,000
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Technical Program Manager II, Customer Relationship Management, Google Cloud

Google Cloud is at the forefront of digital transformation, offering enterprise-grade solutions that leverage Google's cutting-edge technology. As a Technical Program Manager II in the Customer Relationship Management team, you'll play a crucial role in bridging technical expertise with business needs. This position requires managing complex, multi-disciplinary projects while developing strong relationships with both internal and external stakeholders.

The role combines technical program management with customer relationship management, requiring someone who can effectively translate business requirements into technological solutions. You'll be working with Google Cloud's impressive customer base spanning over 200 countries and territories, helping solve critical business problems through innovative solutions.

This position offers an attractive compensation package including a base salary range of $132,000-$189,000, plus bonus, equity, and comprehensive benefits. The role is based in Atlanta, GA, and requires 2 years of program management experience, with a focus on managing cross-functional projects and customer portfolios.

As a Technical Program Manager, you'll be responsible for maintaining clear understanding of business requirements, navigating complex cross-functional relationships, and identifying process improvements. You'll serve as a key communicator between technical experts and business stakeholders, while also acting as an escalation point for partner teams.

The ideal candidate will bring a bachelor's degree in a technical field (or equivalent experience), strong project management skills, and the ability to craft creative solutions using data and analytics. This role offers an excellent opportunity to work with cutting-edge technology while making a significant impact on Google Cloud's customer success.

Last updated 16 days ago

Responsibilities For Technical Program Manager II, Customer Relationship Management, Google Cloud

  • Manage customer relationships by maintaining a clear understanding of business requirements
  • Navigate potentially conflicting requirements across cross-functional organizations
  • Identify process and communications breakdowns and drive solutions
  • Communicate with technical experts and craft solutions for portfolio growth
  • Identify areas for improvement within existing customer base and potential future customers

Requirements For Technical Program Manager II, Customer Relationship Management, Google Cloud

  • Bachelor's degree in a technical field, or equivalent practical experience
  • 2 years of experience in program management
  • Experience managing customer relationships or portfolios
  • Experience in translating business requirements into technological solutions
  • Experience with project management within colocation space or point-of-presence environments
  • Ability to craft creative solutions using data and analytics

Benefits For Technical Program Manager II, Customer Relationship Management, Google Cloud

Medical Insurance
Dental Insurance
Vision Insurance
  • bonus
  • equity
  • benefits

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