Technical Program Manager II, Google Cloud Business Platforms

Google Cloud accelerates every organization's digital transformation by delivering enterprise-grade solutions that leverage Google's technology and tools to help developers build more sustainably. In this role, you will be responsible for the applications and platforms that drive cloud marketing, sales, partner, support, finance and other critical functions and help run the Google Cloud business. You will operate in a dynamic and fast-paced environment with significant opportunities to create impact, and address business issues at scale to drive our continued growth.

As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You'll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

Responsibilities: • Collaborate with a team of Technical Program Managers who deliver 24x7 technical support to our global population of internal cloud employees. • Partner with Product Management and Engineering to advocate for customers with a data-driven approach. • Recognize trends in customer feedback, and escalate product problems and operational issues within Google. • Engage with Software Engineering, Product Management and Site Reliability Engineering to manage production incidents in real time. • Lead several technical programs for the Google Cloud Business, setting priorities for products and engineering, leading teams to ensure products and features land as planned.