Technical Solutions Consultant, Customer Experience

Google is a global technology company that creates products and services to make the world a better place.
Backend
Entry-Level Software Engineer
In-Person
Enterprise SaaS

Description For Technical Solutions Consultant, Customer Experience

Google's gTech Ads Sellside team is seeking a Technical Solutions Consultant to join their dynamic environment. This role sits at the intersection of technical problem-solving and customer support, working with Google's advertising and publishing solutions. You'll be part of gTech, a crucial team that brings Google's products to life through technical expertise and customer support.

As a Technical Solutions Consultant, you'll analyze complex technical problems, optimize workflows, and collaborate with Product Managers and Software Engineers to enhance Google's tools and products. The role requires a strong technical foundation, with experience in programming languages like Java, Python, or C++, and knowledge of SQL and Linux systems.

The position offers an opportunity to work with cutting-edge technology while directly impacting Google's advertising ecosystem. You'll be responsible for managing stakeholder expectations, implementing technical solutions, and driving improvements in user experience. The role combines technical expertise with customer interaction, making it ideal for someone who enjoys both coding and communication.

Working at Google means joining a company committed to diversity, equality, and innovation. You'll be part of a global team that supports customers worldwide, with the opportunity to contribute to solutions that scale across Google's products. The role offers exposure to various aspects of Google's technology stack and the chance to work on projects that affect millions of users.

This position is perfect for someone early in their career who wants to develop both technical and consulting skills while working at one of the world's leading technology companies. You'll gain valuable experience in technical troubleshooting, stakeholder management, and product development while contributing to Google's mission of organizing the world's information.

Last updated 15 days ago

Responsibilities For Technical Solutions Consultant, Customer Experience

  • Analyze and resolve complex technical problems and roadblocks around data and tools access
  • Identify opportunities to optimize and automate workflows across a wide variety of projects
  • Work closely with Product Managers and Software Engineers to improve or develop new Google tools and products
  • Collaborate with Consumer and Engineering teams to write complex code and implement tools
  • Manage stakeholder expectations and communicate with internal teams and external consumers

Requirements For Technical Solutions Consultant, Customer Experience

Java
Python
Linux
  • Bachelor's degree or equivalent practical experience
  • Experience in either system design or in one programming language (Java, C++, Python, etc.)
  • Experience in technical troubleshooting, and managing internal/external partners or customers
  • Knowledge of SQL/MySQL, and Unix/Linux operating systems and commands
  • Ability to collaborate, build consensus, deliver and drive technical decisions
  • Ability to travel to meet with specific partner and client stakeholders
  • Strong technical leadership, project management, analytical problem solving, and troubleshooting skills

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