Technical Solutions Consultant, Customer Experience
Description For Technical Solutions Consultant, Customer Experience
Google's gTech Ads Sellside team is seeking a Technical Solutions Consultant to join their dynamic environment. This role sits at the intersection of technical problem-solving and customer support, working with Google's advertising and publishing solutions. You'll be part of gTech, a crucial team that brings Google's products to life by supporting customers globally.
As a Technical Solutions Consultant, you'll analyze complex technical problems, optimize workflows, and collaborate with Product Managers and Software Engineers to enhance Google's tools and products. The role requires strong programming skills in languages like Java, Python, or C++, along with knowledge of SQL/MySQL and Linux systems.
The position offers an opportunity to work with cutting-edge technology while directly impacting Google's advertising ecosystem. You'll be responsible for troubleshooting technical issues, implementing automation solutions, and managing stakeholder relationships. The role combines technical expertise with customer-facing responsibilities, making it ideal for someone who enjoys both coding and communication.
Working at Google, you'll be part of a company that values diversity, equality, and inclusion, with a strong commitment to creating a culture of belonging. The role offers the chance to work with global teams, contribute to significant projects, and help shape the future of Google's advertising technology solutions.
This position is perfect for early-career professionals with a strong technical foundation who want to develop their skills in both technical implementation and customer relationship management. You'll gain exposure to various aspects of Google's business while working with some of the industry's most innovative technologies and talented professionals.
Responsibilities For Technical Solutions Consultant, Customer Experience
- Analyze and resolve complex technical problems and roadblocks around data and tools access
- Identify opportunities to optimize and automate workflows across a wide variety of projects
- Work closely with Product Managers and Software Engineers to improve or develop new Google tools and products
- Collaborate with Consumer and Engineering teams to write complex code and implement tools
- Manage stakeholder expectations and communicate with internal teams and external consumers
Requirements For Technical Solutions Consultant, Customer Experience
- Bachelor's degree or equivalent practical experience
- Experience in either system design or in one programming language (Java, C++, Python, etc.)
- Experience in technical troubleshooting, and managing internal/external partners or customers
- Knowledge of SQL/MySQL, and Unix/Linux operating systems and commands
- Ability to collaborate, build consensus, deliver and drive technical decisions
- Ability to travel to meet with specific partner and client stakeholders
- Strong technical leadership, project management, analytical problem solving, and troubleshooting skills
Benefits For Technical Solutions Consultant, Customer Experience
- Equal opportunity employer
- Accommodation for special needs
- Global work environment
Jobs Related To Google Technical Solutions Consultant, Customer Experience
