Technical Solutions Engineer, Apigee

Google Cloud Platform helps businesses transform with cloud technology, focusing on security, reliability, and scalability.
Cloud
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Technical Solutions Engineer, Apigee

Google Cloud Platform is seeking a Technical Solutions Engineer for their Apigee team to help customers transform and build what's next for their business. This role combines technical expertise with customer support, requiring strong programming skills and problem-solving abilities. You'll work with cutting-edge cloud technology, troubleshooting complex issues and advocating for customer needs.

As a Technical Solutions Engineer, you'll be part of Google Cloud's mission to accelerate digital transformation across industries. The role demands a solid foundation in programming languages like Java, Python, or Go, combined with customer service skills. You'll manage customer problems, develop deep product knowledge, and work with cross-functional teams to improve Google Cloud Platform products.

The position offers the opportunity to work with enterprise-grade solutions leveraging Google's cutting-edge technology. You'll be supporting customers from over 200 countries, helping solve critical business problems and driving innovation. The role requires flexibility with work hours as part of a global 24-hour support team.

This is an ideal position for someone who combines technical expertise with strong communication skills and a passion for customer success. You'll have the chance to impact product development while working with some of the world's most innovative cloud technologies. The role offers exposure to various aspects of cloud computing, from infrastructure to applications, making it an excellent opportunity for professional growth in cloud technology.

Last updated 6 hours ago

Responsibilities For Technical Solutions Engineer, Apigee

  • Manage customer's problems through effective diagnosis, resolution, or implementation of new investigation tools
  • Develop knowledge of Google's product technology and underlying architectures by troubleshooting
  • Act as a consultant and subject matter expert for internal stakeholders
  • Understand customer issues and advocate for their needs with cross-functional teams
  • Work as part of a team of Engineers/Consultants that globally ensure 24 hour customer support

Requirements For Technical Solutions Engineer, Apigee

Java
JavaScript
Python
Go
Kubernetes
  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
  • 2 years of experience coding in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) or in system design
  • 2 years of experience troubleshooting and advocating for customers needs, and triaging technical issues
  • Experience with cloud computing (preferred)
  • 2 years of experience with two or more of: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP (preferred)
  • 2 years of experience in technical consulting in supporting large enterprise customers (preferred)

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