Google Cloud is seeking a Technical Solutions Engineer Associate specialized in AI/ML to join their global support team. This role combines technical expertise with customer support, focusing on helping companies transition to Google Cloud products. The position requires strong problem-solving abilities, coding skills, and experience with machine learning technologies.
As a Technical Solutions Engineer, you'll be responsible for managing critical customer issues and providing advanced support. The role involves debugging, networking, system administration, and coding/scripting tasks. You'll work with a diverse, cross-functional team of web developers and systems administrators, serving both regional and international customers.
The ideal candidate should have a strong foundation in computer science or related fields, with experience in general-purpose programming languages and machine learning frameworks. You'll need to demonstrate proficiency in troubleshooting technical issues and advocating for customer needs. Experience with cloud computing platforms and distributed systems is highly valued.
Working at Google Cloud offers the opportunity to impact businesses worldwide, as the platform serves customers in over 200 countries. You'll be part of a team that provides 24/7 support, ensuring smooth cloud adoption and resolution of complex technical challenges. The role combines technical depth with customer interaction, making it ideal for those who enjoy both solving complex problems and helping others succeed.
This position offers the chance to work with cutting-edge technology while developing expertise in cloud computing and machine learning. You'll be instrumental in helping organizations innovate and transform digitally, while working for one of the world's leading technology companies. The role provides excellent growth opportunities and exposure to various aspects of cloud computing and enterprise solutions.