Technical Solutions Engineer Associate, AI/ML

Google Cloud is seeking a Technical Solutions Engineer Associate specializing in AI/ML to join their dynamic team. This role combines technical expertise with customer support, focusing on helping companies transition to Google Cloud products. As part of a global 24/7 support team, you'll tackle complex technical challenges, troubleshoot issues, and drive customer success in the cloud computing space.

The position requires a strong foundation in programming, particularly with languages like Python, Java, and JavaScript, along with experience in machine learning technologies such as TensorFlow and PyTorch. You'll work at the intersection of cloud computing and artificial intelligence, helping customers implement and optimize their ML solutions.

Your responsibilities will include analyzing technical incidents, suggesting code-level resolutions, and building solutions to improve customer self-service capabilities. You'll collaborate with cross-functional teams of developers and system administrators, working with both regional and international customers.

The ideal candidate brings a combination of technical skills and customer service orientation, with experience in troubleshooting complex technical issues and advocating for customer needs. You'll play a crucial role in Google Cloud's mission to accelerate digital transformation across industries, working with cutting-edge technology and contributing to the success of customers in over 200 countries.

This position offers the opportunity to work with industry-leading cloud and AI technologies, solve challenging technical problems, and directly impact customer success. You'll be part of Google's innovative culture while helping organizations leverage cloud computing and machine learning to transform their businesses.