Technical Solutions Engineer, CDN Networking, Google Cloud

Google Cloud Platform helps customers transform their business with cloud technology, focusing on security, reliability, and scalability.
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
4+ years of experience
Enterprise SaaS · Cloud

Description For Technical Solutions Engineer, CDN Networking, Google Cloud

Google Cloud Platform is seeking a Technical Solutions Engineer specializing in CDN Networking to join their dynamic team. This role combines technical expertise with customer advocacy, requiring strong programming skills and networking knowledge. The position involves working with Google's cutting-edge cloud technology to help customers across 200+ countries transform their businesses.

As a Technical Solutions Engineer, you'll be responsible for troubleshooting complex technical issues, analyzing network performance, and providing solutions for enterprise customers. The role requires expertise in various programming languages and deep understanding of networking fundamentals. You'll work with technologies like packet analysis, load testing, and traffic path analysis to resolve customer challenges.

The ideal candidate should have 4 years of experience in technical troubleshooting and customer advocacy, along with strong coding abilities in languages like Java, Python, or Go. Knowledge of Linux/Unix systems, web technologies, and networking protocols is essential. You'll be part of a team that shapes the future of cloud computing while working with enterprise-grade solutions.

This position offers the opportunity to work with Google's innovative cloud platform, collaborating with developers and businesses of all sizes. You'll play a crucial role in understanding customer needs and implementing solutions that drive digital transformation. The role combines technical problem-solving with customer service, making it perfect for someone who enjoys both technical challenges and helping others succeed.

Working at Google Cloud means being part of a team that's dedicated to innovation and customer success. You'll have the chance to work with cutting-edge technology while helping shape the future of cloud computing. The role offers exposure to various aspects of cloud technology, from infrastructure to applications, making it an excellent opportunity for professional growth in the cloud computing industry.

Last updated 3 months ago

Responsibilities For Technical Solutions Engineer, CDN Networking, Google Cloud

  • File issue reports against product, documentation and procedures by documenting desired behavior or steps to reproduce, and driving bugs to resolution
  • Suggest code-level resolutions for product bugs by leveraging relevant tools and effective communication to all stakeholders
  • Resolve technical incidents and escalations by performing analysis utilizing relevant tools (e.g., SQL, R, Python)
  • Identify opportunities and build solutions to improve support or empower customers to solve issues

Requirements For Technical Solutions Engineer, CDN Networking, Google Cloud

Python
Java
Go
JavaScript
Linux
  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
  • 4 years of experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) or in system design
  • 4 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues
  • Experience using techniques such as packet capture/packet analysis, artificial packet creation, load testing, and traffic path analysis
  • Experience in designing and implementing live media or video on demand workflows
  • System/network administrator level knowledge of Linux/Unix or Windows systems
  • Knowledge of networking fundamentals (Load Balancing, Cloud Storage, Peering, TCP\IP etc.)
  • Knowledge of basic web technologies (HTTP, HTML, DNS, TCP, etc.)

Benefits For Technical Solutions Engineer, CDN Networking, Google Cloud

Medical Insurance
Vision Insurance
Dental Insurance
Parental Leave
  • Equal opportunity employer
  • Accommodation for special needs
  • Parental benefits including breastfeeding support

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