Technical Solutions Engineer, Google Cloud (English)

Google Cloud is seeking a Technical Solutions Engineer to join their dynamic team in Mexico City. This role combines technical expertise with customer support, requiring strong problem-solving abilities and coding knowledge. As part of Google Cloud Platform team, you'll help customers transform their businesses using cloud technology, working on everything from infrastructure to applications.

The ideal candidate will have a strong technical foundation with at least 2 years of experience in troubleshooting and customer advocacy, along with coding expertise in languages like Python, Java, or Go. You'll be responsible for resolving complex technical issues, suggesting code-level solutions, and improving support systems through data analysis and tool development.

This position offers the opportunity to work with cutting-edge cloud technology and shape the future of how businesses use technology. You'll be part of Google's mission to accelerate digital transformation across industries, working with customers from over 200 countries. The role requires excellent communication skills as you'll be interfacing directly with customers in English.

Key responsibilities include filing detailed issue reports, performing technical analysis using tools like SQL and Python, and identifying opportunities to improve customer support systems. You'll work in a collaborative environment, contributing to Google Cloud's growth while helping customers solve their most critical business problems.

This is an excellent opportunity for someone passionate about cloud computing and customer success, offering the chance to work with enterprise-grade solutions and cutting-edge technology while making a significant impact on how businesses operate in the digital age.