Technical Solutions Engineer, High Touch Support

Google Cloud is seeking a Technical Solutions Engineer to join their High Touch Support team. This role is crucial in helping companies transition to and effectively utilize Google Cloud products. As a Technical Solutions Engineer, you'll be at the intersection of technical problem-solving and customer support, working with a diverse range of international clients.

The position requires strong technical expertise, with a focus on cloud computing, system design, and customer advocacy. You'll be responsible for troubleshooting complex technical issues, suggesting code-level solutions, and driving product improvements through detailed bug reports and documentation. The role involves working with various tools and technologies, including Python, SQL, and Kubernetes, while maintaining high service-level objectives.

The ideal candidate will have a strong background in computer networking, cloud infrastructure, and web technologies. You'll be part of a team that helps shape the future of businesses across all sizes, enabling them to innovate and transform digitally. This role offers the opportunity to work with cutting-edge technology while directly impacting customer success.

Google Cloud's platform serves customers in over 200 countries, making this an excellent opportunity for someone who wants to work at scale and make a global impact. The role combines technical depth with customer interaction, requiring both strong analytical skills and excellent communication abilities. You'll be part of Google's mission to accelerate digital transformation across industries while working with enterprise-grade solutions and cutting-edge technology.

This position offers the unique opportunity to work with Google's innovative cloud technologies while helping customers solve their most critical business problems. You'll be part of a team that values diversity, inclusion, and technical excellence, working in an environment that encourages innovation and creative problem-solving.