Technical Solutions Engineer I, Compute, Google Cloud (Spanish, English)

Google Cloud Platform helps customers transform their business using cloud technology, focusing on security, reliability, and scalability.
Cloud
Mid-Level Software Engineer
In-Person
4+ years of experience
Enterprise SaaS · Cloud

Description For Technical Solutions Engineer I, Compute, Google Cloud (Spanish, English)

Google Cloud Platform is seeking a Technical Solutions Engineer I to join their Compute team. This role combines technical expertise with customer support, requiring proficiency in both Spanish and English. The position involves working with enterprise-grade solutions and cutting-edge technology to help organizations digitally transform their businesses. The ideal candidate will have 4 years of experience in coding, troubleshooting, and customer advocacy, with a strong background in cloud computing technologies.

As a Technical Solutions Engineer, you'll be responsible for resolving technical incidents, suggesting code-level solutions, and working closely with Product and Engineering teams to enhance product quality. You'll leverage tools like SQL, R, and Python for analysis and play a crucial role in improving support systems and documentation.

The role offers an opportunity to work with Google's cutting-edge technology stack and contribute to solutions that serve customers in over 200 countries. You'll be part of an entrepreneurial team in a rapidly growing business, helping shape how businesses of all sizes use technology to connect with their stakeholders.

Key responsibilities include filing detailed issue reports, driving bugs to resolution, performing technical analysis, and building solutions for customer self-service. You'll also collaborate with Site Reliability Engineering teams to maintain high-quality production standards.

This position is ideal for someone who combines technical expertise with strong communication skills, as you'll be interfacing with both internal teams and external customers. The role requires a bachelor's degree in STEM or equivalent experience, with a strong foundation in programming languages and cloud computing concepts.

Working at Google Cloud means being part of a team dedicated to innovation and customer success, with access to some of the most advanced technology in the industry. You'll have the opportunity to impact how businesses worldwide leverage cloud technology while working in an inclusive environment that values diversity and collaboration.

Last updated a day ago

Responsibilities For Technical Solutions Engineer I, Compute, Google Cloud (Spanish, English)

  • File issue reports against product, documentation and procedures
  • Suggest code-level resolutions for product bugs
  • Resolve technical incidents and escalations by performing analysis
  • Identify opportunities and build solutions to improve support
  • Work with multiple Product and Engineering teams to improve the product

Requirements For Technical Solutions Engineer I, Compute, Google Cloud (Spanish, English)

Python
Java
JavaScript
Go
  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
  • 4 years of experience reading code in a general purpose coding language
  • 4 years of experience troubleshooting and advocating for customers' needs
  • 4 years of experience with 2 or more of: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP
  • Ability to communicate in Spanish and English fluently
  • Experience with cloud computing (preferred)
  • 4 years of experience in technical consulting (preferred)

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