Google Cloud Platform is seeking a Technical Solutions Engineer I to join their Compute team. This role combines technical expertise with customer support, requiring proficiency in both Spanish and English. The position involves working with enterprise-grade solutions and cutting-edge technology to help organizations digitally transform their businesses. The ideal candidate will have 4 years of experience in coding, troubleshooting, and customer advocacy, with a strong background in cloud computing technologies.
As a Technical Solutions Engineer, you'll be responsible for resolving technical incidents, suggesting code-level solutions, and working closely with Product and Engineering teams to enhance product quality. You'll leverage tools like SQL, R, and Python for analysis and play a crucial role in improving support systems and documentation.
The role offers an opportunity to work with Google's cutting-edge technology stack and contribute to solutions that serve customers in over 200 countries. You'll be part of an entrepreneurial team in a rapidly growing business, helping shape how businesses of all sizes use technology to connect with their stakeholders.
Key responsibilities include filing detailed issue reports, driving bugs to resolution, performing technical analysis, and building solutions for customer self-service. You'll also collaborate with Site Reliability Engineering teams to maintain high-quality production standards.
This position is ideal for someone who combines technical expertise with strong communication skills, as you'll be interfacing with both internal teams and external customers. The role requires a bachelor's degree in STEM or equivalent experience, with a strong foundation in programming languages and cloud computing concepts.
Working at Google Cloud means being part of a team dedicated to innovation and customer success, with access to some of the most advanced technology in the industry. You'll have the opportunity to impact how businesses worldwide leverage cloud technology while working in an inclusive environment that values diversity and collaboration.