Technical Solutions Engineer I, Infrastructure, Google Cloud

Google Cloud is seeking a Technical Solutions Engineer I to join their Infrastructure team. This role is crucial in supporting enterprise customers in their transition to Google Cloud products. The position requires a strong technical background with 6 years of coding experience and 4 years in customer support and troubleshooting.

As a Technical Solutions Engineer, you'll be part of a global team providing 24/7 support to customers adopting Google Cloud. Your responsibilities will include debugging complex technical issues, suggesting code-level solutions, and driving product improvements through customer feedback. You'll work with various technologies including Web Tech, Data/Big Data, Systems Admin, Machine Learning, and Kubernetes.

The ideal candidate should have a Bachelor's degree in STEM or equivalent experience, strong coding skills in languages like Java, Python, or Go, and experience with cloud computing platforms. You'll need excellent problem-solving abilities and strong communication skills to work with both technical and non-technical stakeholders.

This role offers the opportunity to work with cutting-edge cloud technology at one of the world's leading tech companies. You'll be at the forefront of helping businesses innovate and transform digitally, while working with a diverse, global team. The position requires Mexican citizenship and is based in Mexico City.

Google Cloud is a trusted partner for organizations in over 200 countries, providing enterprise-grade solutions and tools for sustainable development. This role is perfect for someone who enjoys technical problem-solving, has a customer-first mindset, and wants to make a significant impact in the cloud computing industry.