Technical Solutions Engineer, Infrastructure Compute

Google Cloud Platform (GCP) is seeking a Technical Solutions Engineer to join their Infrastructure Compute team. This role is crucial in supporting Google Cloud's 24x7 customer support operations, helping customers successfully transition to and utilize Google Cloud services. The position combines technical troubleshooting, customer advocacy, and system administration skills.

As a Technical Solutions Engineer, you'll be at the forefront of resolving complex technical issues for GCP customers. You'll work with cutting-edge cloud technologies, diagnose problems across various cloud services, and collaborate with multiple teams to improve Google Cloud Platform's offerings. The role requires strong technical expertise in programming languages, networking, and cloud technologies.

The ideal candidate will have a strong foundation in computer science or related field, hands-on experience with programming languages, and knowledge of cloud computing concepts. You'll be part of a global team that's essential to Google Cloud's success, working directly with customers and internal teams to resolve technical challenges and improve product functionality.

This position offers the opportunity to work with Google's state-of-the-art technology while making a direct impact on customer success. You'll gain deep expertise in cloud computing, contribute to product improvements, and help shape the future of Google Cloud Platform. The role requires flexibility with work hours to support global customers and a commitment to excellent customer service combined with technical problem-solving skills.