Technical Solutions Engineer, Infrastructure, Google Kubernetes Engine

Google Cloud provides enterprise-grade solutions leveraging cutting-edge technology to help organizations digitally transform their businesses.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
4+ years of experience
Enterprise SaaS · Cloud

Description For Technical Solutions Engineer, Infrastructure, Google Kubernetes Engine

Google is seeking a Technical Solutions Engineer to join their Cloud Infrastructure team, focusing on Google Kubernetes Engine (GKE). This role combines technical expertise with customer support, requiring 4 years of relevant experience and a strong background in cloud technologies. As a Technical Solutions Engineer, you'll be responsible for managing customer challenges and providing advanced support, working with GKE and Anthos deployments to ensure optimal performance and reliability. The position demands expertise in debugging, networking, system administration, and coding/scripting.

The role offers an opportunity to work with cutting-edge cloud technology while directly impacting customer success. You'll be part of a global team providing 24/7 support, requiring flexibility with work hours. Your responsibilities will include troubleshooting complex technical issues, developing deep product knowledge, and acting as a bridge between customers and internal teams.

The ideal candidate should have a bachelor's degree in a technical field or equivalent experience, strong coding abilities, and experience with cloud platforms. Knowledge of Kubernetes, networking, and web technologies is crucial. You'll need excellent communication skills as this is a customer-facing role requiring English fluency.

This position at Google offers the chance to work with industry-leading cloud technology while solving critical business problems for customers worldwide. You'll be part of a company committed to innovation and inclusivity, with opportunities to influence product development through direct customer feedback. The role combines technical problem-solving with customer advocacy, making it ideal for those who enjoy both technical challenges and customer interaction.

Last updated a month ago

Responsibilities For Technical Solutions Engineer, Infrastructure, Google Kubernetes Engine

  • Work with customers on their production Google Kubernetes Engine (GKE) and Anthos deployments
  • Develop in-depth understanding of Google Cloud's GKE and Anthos product technology
  • Act as consultant and subject matter expert for internal stakeholders
  • Work as part of a global team providing 24-hour customer support
  • Understand customer issues and advocate for their needs with internal teams

Requirements For Technical Solutions Engineer, Infrastructure, Google Kubernetes Engine

Kubernetes
  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
  • 4 years of experience coding in a general purpose coding language or in system design
  • 4 years of experience with two or more of: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP
  • Ability to communicate in English fluently
  • Experience debugging complex workload issues across large-scale, multi-node environments
  • Experience with exploratory kernel debugging and performance analysis of containerized systems
  • Experience working with any public cloud services and infrastructure
  • Experience in Computer Networking (TCP/IP, Routing, Load balancing, etc.)
  • Understanding of basic web technologies (HTTP, HTML, DNS, TCP, etc.)

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