Google is seeking a Technical Solutions Engineer to join their Cloud Infrastructure team, focusing on Google Kubernetes Engine (GKE). This role combines technical expertise with customer support, requiring 4 years of relevant experience and a strong background in cloud technologies. As a Technical Solutions Engineer, you'll be responsible for managing customer challenges and providing advanced support, working with GKE and Anthos deployments to ensure optimal performance and reliability. The position demands expertise in debugging, networking, system administration, and coding/scripting.
The role offers an opportunity to work with cutting-edge cloud technology while directly impacting customer success. You'll be part of a global team providing 24/7 support, requiring flexibility with work hours. Your responsibilities will include troubleshooting complex technical issues, developing deep product knowledge, and acting as a bridge between customers and internal teams.
The ideal candidate should have a bachelor's degree in a technical field or equivalent experience, strong coding abilities, and experience with cloud platforms. Knowledge of Kubernetes, networking, and web technologies is crucial. You'll need excellent communication skills as this is a customer-facing role requiring English fluency.
This position at Google offers the chance to work with industry-leading cloud technology while solving critical business problems for customers worldwide. You'll be part of a company committed to innovation and inclusivity, with opportunities to influence product development through direct customer feedback. The role combines technical problem-solving with customer advocacy, making it ideal for those who enjoy both technical challenges and customer interaction.