Technical Solutions Engineer, Infrastructure, Google Kubernetes Engine

Google Cloud provides enterprise-grade solutions leveraging cutting-edge technology to help organizations digitally transform their businesses.
Cloud
Mid-Level Software Engineer
In-Person
4+ years of experience
Enterprise SaaS · Cloud
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Description For Technical Solutions Engineer, Infrastructure, Google Kubernetes Engine

Google is seeking a Technical Solutions Engineer to join their Cloud Infrastructure team, focusing on Google Kubernetes Engine (GKE). This role combines technical expertise with customer support, requiring 4 years of experience in relevant technologies. The position involves working with customers on GKE and Anthos deployments, troubleshooting complex issues, and serving as a technical consultant.

The ideal candidate will have strong debugging skills, experience with containerized systems, and knowledge of cloud infrastructure. They'll need to understand networking fundamentals and web technologies. The role requires a Bachelor's degree in STEM or equivalent experience, along with fluent English communication skills as it involves direct customer interaction.

As part of Google Cloud, you'll be contributing to a platform that serves customers in over 200 countries. The role offers the opportunity to work with cutting-edge technology while directly impacting customer success. You'll be part of a global support team, which means occasional non-standard hours may be required.

Key responsibilities include troubleshooting production environments, developing deep product knowledge, advocating for customer needs, and collaborating with internal teams to improve products. This position is perfect for someone who enjoys both technical problem-solving and customer interaction, with the opportunity to work on large-scale systems at a leading tech company.

The role combines technical expertise with customer advocacy, making it ideal for engineers who want to impact both product development and customer success. You'll be working with Google's innovative cloud technologies while helping customers achieve their business objectives through technical solutions.

Last updated 3 months ago

Responsibilities For Technical Solutions Engineer, Infrastructure, Google Kubernetes Engine

  • Work with customers on their production Google Kubernetes Engine (GKE) and Anthos deployments
  • Develop in-depth understanding of Google Cloud GKE and Anthos product technology
  • Act as consultant and subject matter expert for internal stakeholders
  • Work as part of a global team providing 24-hour customer support
  • Understand customer issues and advocate for their needs with internal teams

Requirements For Technical Solutions Engineer, Infrastructure, Google Kubernetes Engine

Kubernetes
  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
  • 4 years of experience coding in a general purpose coding language or in system design
  • 4 years of experience with two or more of: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP
  • Ability to communicate in English fluently
  • Experience debugging complex workload issues across large-scale, multi-node environments
  • Experience with exploratory kernel debugging and performance analysis of containerized systems
  • Experience working with public cloud services and infrastructure
  • Experience in Computer Networking (TCP/IP, Routing, Load balancing, etc.)
  • Understanding of basic web technologies (HTTP, HTML, DNS, TCP, etc.)

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