Technical Solutions Engineer, Infrastructure, Kubernetes Engine

Google Cloud provides enterprise-grade solutions leveraging cutting-edge technology for digital transformation.
Cloud
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Technical Solutions Engineer, Infrastructure, Kubernetes Engine

Google Cloud is seeking a Technical Solutions Engineer to join their Infrastructure team, focusing on Kubernetes Engine support. This role combines technical expertise with customer service, requiring strong problem-solving abilities and communication skills. As a Technical Solutions Engineer, you'll be instrumental in helping customers navigate and optimize their Google Cloud infrastructure, particularly with GKE deployments.

The position demands a solid foundation in cloud technologies, containerization, and system administration, with a specific focus on Kubernetes. You'll be working with a global team to provide 24/7 customer support, troubleshooting complex technical issues, and serving as a bridge between customers and internal teams. This role offers an opportunity to work with cutting-edge technology while directly impacting customer success.

The ideal candidate will have experience with cloud platforms, strong debugging skills, and a background in system design or coding. You'll need to be comfortable working in a fast-paced environment, handling both technical challenges and customer interactions. The role requires a Bachelor's degree in a technical field or equivalent experience, along with demonstrated expertise in relevant technologies.

This position at Google offers the chance to work with industry-leading cloud technology, contribute to product improvement, and be part of a team that's shaping the future of cloud computing. You'll have the opportunity to grow your technical expertise while developing valuable consulting and customer advocacy skills. The role combines technical problem-solving with customer service, making it ideal for someone who enjoys both technical challenges and helping others succeed.

Last updated 2 days ago

Responsibilities For Technical Solutions Engineer, Infrastructure, Kubernetes Engine

  • Work with customers on their production Google Kubernetes Engine (GKE) and deployments
  • Develop understanding of Google Cloud's GKE and Anthos product technology and underlying architectures
  • Act as consultant and subject matter expert for internal stakeholders
  • Work as part of a global team providing 24-hour customer support, including non-standard hours/shifts and weekend work
  • Understand customer issues and advocate for their needs with internal teams

Requirements For Technical Solutions Engineer, Infrastructure, Kubernetes Engine

Kubernetes
  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
  • 2 years of experience coding in a general purpose coding language or in system design
  • 2 years of experience with two or more of: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP
  • Ability to communicate in English fluently
  • Experience with exploratory kernel debugging and performance analysis of containerized systems (preferred)
  • Experience working with public cloud services and infrastructure (preferred)
  • Experience in Computer Networking (TCP/IP, Routing, Load balancing) (preferred)
  • Experience debugging advanced workload issues across large-scale, distributed environments (preferred)
  • Understanding of web technologies (HTTP, HTML, DNS, TCP) (preferred)

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