Technical Solutions Engineer, Infrastructure, Serverless (English)

Google Cloud is seeking a Technical Solutions Engineer to join their Infrastructure team, focusing on Serverless technologies. This role combines technical problem-solving with customer advocacy, requiring strong debugging skills and cloud platform expertise. You'll work directly with customers to resolve production issues, improve product adoption, and drive business growth.

The position demands a blend of technical expertise and customer service skills, as you'll be troubleshooting complex technical challenges while maintaining strong client relationships. You'll need proficiency in system design, coding, and cloud infrastructure, along with experience in areas like Web Tech, Data/Big Data, or Kubernetes.

As part of a global support team, you'll collaborate with various stakeholders including engineering and sales teams to enhance Google Cloud's services. The role offers the opportunity to work with cutting-edge technology while making a direct impact on customer success. You'll be instrumental in improving products and processes based on real customer needs and feedback.

The ideal candidate should have a strong technical background, excellent communication skills, and a passion for problem-solving. You'll be working in a dynamic environment that requires adaptability and the ability to handle complex technical challenges. This role provides excellent exposure to cloud technologies and the opportunity to work with diverse, global teams while contributing to Google Cloud's mission of enabling digital transformation across industries.

Benefits include working with industry-leading technology, opportunities for professional growth, and the chance to impact how organizations worldwide use cloud computing. The position requires flexibility with work hours due to the global nature of the support team, offering a unique challenge for those interested in a dynamic technical role with direct customer impact.